Tytyana Campbell

• Prepared accurate tax returns while maintaining strict confidentiality and federal compliance.
  • Reviewed financial documents for discrepancies, and flagged missing or incorrect information.
  Educated clients on filing responsibilities, deductions, and audit-risk factors.
  • Maintained secure documentation and audit-ready records for each taxpayer.
  • Supported office workflow by organizing files, intake forms, and follow-up communication.

• Documented policies and enrollment details with accuracy to meet compliance requirements.
• Educated clients on policy terms, reducing misunderstandings and compliance issues.

• Processed applications, renewals, and policy updates while maintaining accurate records.
• Reviewed documents for compliance and policy accuracy.
• Assisted clients with questions, claims, and coverage explanations.

• Led nightly and weekly front-desk audits to verify payments, reservations, and financial logs.
  • Identified discrepancies, corrected errors, and documented findings to reduce audit risks.
  • Maintained confidential guest and financial records using secure storage practices.
  • Created organized filing systems that improved record accessibility and audit readiness.
  • Collaborated with management to update procedures and strengthen internal controls.

• Documented call interactions thoroughly to support quality audits and reporting.
• Resolved escalations professionally while maintaining policy compliance standards.