Summary
Overview
Work History
Skills
Timeline
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TYVARIS BUSH

MEMPHIS,TN

Summary

Dynamic Customer Service Representative with a proven track record at Arise Virtual Solutions Inc., excelling in complaint resolution and time management. Renowned for developing empathetic client relationships and enhancing service standards, achieving notable improvements in customer satisfaction. Skilled in account updating and known for a professional telephone demeanor, consistently exceeding service goals through strategic problem-solving and process optimization.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

Work History

Customer Service Representative

Arise Virtual Solutions Inc.
11.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved accounting, service and delivery concerns.
  • Implemented and developed customer service training processes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Sought ways to improve processes and services provided.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Identified and resolved discrepancies and errors in customer accounts.

Skills

  • Account updating
  • Complaint resolution
  • Scheduling
  • Retail sales customer service
  • Time management
  • Computer proficiency
  • Tactful and diplomatic
  • Office equipment proficiency
  • Professional telephone demeanor
  • Problem resolution
  • Technical support

Timeline

Customer Service Representative

Arise Virtual Solutions Inc.
11.2024 - Current
TYVARIS BUSH