Dynamic and results-oriented professional with extensive experience at Klamath Falls City Schools. Proven expertise in floor maintenance and team building, successfully enhancing facility cleanliness and safety. Recognized for fostering positive relationships and effectively training staff, ensuring high standards of performance and compliance with safety protocols. Adaptable and self-motivated, committed to excellence in every task.
Overview
17
17
years of professional experience
Work History
Head Custodian
Klamath Falls City Schools
Klamath Falls
07.2021 - Current
Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Evaluated performance of each employee through regular feedback sessions.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Stripped, sealed and polished floors.
Assigned tasks to custodial staff members based on their abilities and expertise.
Completed routine maintenance checks, notifying management of needed repairs.
Established positive working relationships with staff, supervisors and building occupants.
Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
Monitored building security and safety by locking doors or avoiding hazards.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Cashier
Bimart
Klamath Falls
03.2015 - 07.2021
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Counted and balanced cashier drawers.
Built and maintained productive relationships with employees.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Answered customer questions and provided store information.
Offered customers carry-out service at completion of transaction.
Greeted customers promptly and responded to questions.
Learned roles of other departments to provide coverage and keep store operational.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Resolved customer complaints professionally in accordance with company policy.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Backline Cook
Arbys
Klamath Falls
08.2008 - 03.2015
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Operated commercial kitchen equipment such as mixers, slicers, blenders, choppers.
Maintained clean and orderly appearance throughout kitchen and dining area.
Received and stored food and supplies.
Stocked inventory and restocked kitchen line with supplies such as condiments, sauces, and vegetables.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Trained new team members on proper meat and vegetable preparation techniques.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Shift Manager
Quiznos
Kuna
01.2008 - 07.2008
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Ensured compliance with food safety regulations and quality standards.
Assigned tasks to employees and monitored productivity, performance and task completion.
Ensured compliance with health and safety regulations.
Identified needs of customers promptly and efficiently.
Reinforced rules to promote superior employee performance.
Developed and maintained positive working relationships with staff, customers, and vendors.
Inspected work areas regularly for cleanliness and organization standards.