Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
Work History
Cook/ Sever
Taco Cabanna
08.2017 - 10.2018
Prepared and cooked menu items following standardized recipes and presentation guidelines.
Maintained cleanliness and organization of kitchen workspace in compliance with health and safety regulations..
Collaborated with team members to ensure timely food service during peak hours, enhancing customer satisfaction.
Delivered exceptional customer service in fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Maintained cleanliness and organization of dining area to enhance guest experience.
Handled cash transactions accurately, processing payments and balancing registers at shift end.
Assistant Manager
Family Dollar
10.2018 - 08.2023
Trained and mentored new team members on operational procedures and customer service excellence.
Supervised daily operations to ensure compliance with company policies and standards.
Oversaw inventory management processes to ensure optimal stock levels and minimize discrepancies.
Led backroom operations, improving workflow efficiency through strategic layout adjustments and team coordination.
Managed inventory levels to optimize stock availability and reduce out-of-stock occurrences.
Coordinated product displays to enhance visual merchandising and drive customer engagement.
Trained new associates on operational procedures and customer service standards.
Analyzed sales patterns to inform restocking decisions and improve product placement.
Overnight Stocker
Fiesta Market
08.2023 - 02.2024
Managed inventory levels, ensuring timely restocking of shelves for optimal product availability.
Coordinated receiving processes, verifying shipments against purchase orders for accuracy.
Implemented organization strategies to enhance accessibility and visibility of merchandise.
Loss Prevention Associate / Food and Consumables
Wal-Mart Supercenter
01.2023 - 10.2025
Monitored store activities to prevent theft and minimize losses.
Analyzed incident reports to identify trends and enhance preventive measures.
Developed relationships with customers to foster a secure shopping environment.
Developed strong relationships with fellow employees, promoting teamwork within the loss prevention department for improved overall effectiveness.
Collaborated with law enforcement to investigate suspicious activities.
Trained new staff on loss prevention techniques and security protocols.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.