Tywan Harriotte
Tuckahoe,New York
Summary
To secure a challenging position in a reputable organization where I can utilize skills and knowledge to contribute to the company's success while continuing to grow both personally and professionally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SWISS RE SOC OPERATOR
ALLIED UNIVERSAL
02.2020 - Current
- Monitor, investigate, and respond to various types of alarms received through the detection system software
- Monitor CCTV for all Swiss Re domestic and international locations
- Report Information technology issues to the technicians
- Monitor and operate facility computers systems regularly
- Read emails hourly and respond to any concerns that need to be addressed
- Answer inbound calls and assist facility managers.
CONEDISON SOC OPERATOR
G4S
04.2018 - 02.2020
- Monitor surveillance at power plants and substations
- Investigate and respond to alarms that come from emergency intrusion systems
- Provide software troubleshooting support for security Personnel at other locations
- Define problems, collect data, establish facts, and draw valid conclusions for security investigations
- Maintain log of all customer interactions, transactions, comments, and complaints
- Assist company employees in all concerns that pertain to safety.
- Performed general equipment maintenance and repair to minimize downtime.
MAIL ROOM ASSOCIATE
XEROX
12.2014 - 04.2018
- Operate office and production equipment, including fax, copier, printer, and scanner.
- Operate high volume folding and inserting mail equipment
- Use Xerox's and/or Trans America providers' services to support client supply and services.
- Use UPS software to handle incoming and outgoing shipments.
- Replenish stock inventory.
- Prepared and processed outgoing parcels from international, domestic and third-party carriers.
MAINTENANCE
THE ATTRIA
04.2011 - 11.2014
- Use hand tools and operate heavy machinery
- Inspects building, grounds, and equipment
- Handle necessary repairs throughout building in timely fashion
- Maintain record of performed maintenance tasks
- Install equipment and appliances
- Repair all damages to building surfaces
- Check control panels and electrical wiring to identify issues.
Education
Virginia State University
Petersburg, VASkills
- COMPUTER SKILLS:
- Microsoft Outlook, Microsoft Office: MS Word, Excel and Power Point
Certification
- Certified Teacher's Assistant, NYSTCE - December,2023
Timeline
SWISS RE SOC OPERATOR
ALLIED UNIVERSAL
02.2020 - Current
CONEDISON SOC OPERATOR
G4S
04.2018 - 02.2020
MAIL ROOM ASSOCIATE
XEROX
12.2014 - 04.2018
MAINTENANCE
THE ATTRIA
04.2011 - 11.2014
Virginia State University
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