Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
References
Hi, I’m

Tywanda Smith

Washington
Tywanda Smith

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
years of professional experience
1
Certificate

Work History

Ceal Consulting
McLean

Sales Consultant
01.2025 - 03.2025

Job overview

  • Worked with fellow sales team members to achieve group targets.
  • Addressed customer questions and concerns regarding products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Tywanda Smith
Ashburn

Stay at Home Mom
07.2016 - 01.2025

Job overview

  • Self-motivated with a strong sense of personal responsibility.
  • Works effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Homeschooled two younger children.
  • Managed and prepared lesson plans.
  • Supervises household.
  • Great organizational skills.

The Improvement Association
Emporia

Case Manager/Head Start Teacher's Assistant
02.2016 - 07.2016

Job overview

  • Maintained accurate documentation on all cases, ensuring compliance with regulations, and confidentiality requirements.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed, based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

Southside Virginia Community College
Alberta, VA

Associate of Applied Science from Human Services
06-2012

University Overview

Skills

  • Team collaboration
  • Conflict resolution
  • Communication skills
  • Time management
  • Organizational skills
  • Problem solving
  • Active listening
  • Customer liaison

Affiliations

Affiliations
  • Coordinated mission trips to Uganda to assist those in need.
  • Spearheaded several conferences.
  • Love to read.
  • Self-published one book.

Certification

  • Completion of Training with Impulse as a Virtual Assistant.
  • Completion of Training with Impulse as a Typing Pro.
  • Professional Development with The Improvement Association.

Timeline

Sales Consultant
Ceal Consulting
01.2025 - 03.2025
Stay at Home Mom
Tywanda Smith
07.2016 - 01.2025
Case Manager/Head Start Teacher's Assistant
The Improvement Association
02.2016 - 07.2016
Southside Virginia Community College
Associate of Applied Science from Human Services

References

References
References available upon request.
Tywanda Smith