Tywanikia BALLARD
Houston,Tx
Summary
To utilize my Communication Studies degree to improve internal communication, streamline processes, and enhance customer or employee experiences through strong interpersonal skills, problem-solving, and professional communication.
Developed skills in communication, organization, and adaptability in educational setting. Seeking to transition into new field where these skills can be applied to create positive impact. Adept at cultivating collaborative and inclusive environment that fosters growth and learning.
Offering passion for education and keen ability to adapt to new teaching methods and environments. Delivers understanding of language arts and classroom management, coupled with lesson planning and instructional skills. Ready to use and develop communication and organizational skills in [Desired Position] role.
Personable and dedicated, bringing deep understanding of language and literature and ability to create engaging learning experiences. Possesses strong communication skills and ability to adapt lesson plans to meet diverse student needs. Committed to fostering positive and inclusive learning environment that promotes student success.
Overview
3
3
years of professional experience
Work History
English Teacher
Kipp Texas Public Schools
Houston, TX
07.2024 - Current
- Developed engaging lesson plans aligning with curriculum standards to enhance student learning experiences.
- Implemented innovative teaching strategies that fostered critical thinking and creativity among students.
- Evaluated student progress through assessments, providing timely feedback to support academic growth.
- Collaborated with colleagues to design interdisciplinary projects, enriching the educational environment.
- Utilized educational technology tools to facilitate interactive learning and improve student engagement.
- Organized after-school tutoring sessions, improving student performance and confidence in language skills.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Administrative Assistant
Cha’Mira L. Keener & Associates
Houston, TX
01.2024 - 07.2025
- Organized and scheduled appointments, ensuring efficient use of time for team members.
- Managed correspondence, streamlining communication between clients and staff.
- Trained new administrative staff on company protocols and software systems.
- Conducted research to support strategic decision-making and project initiatives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Supervisor Claims
Dialog Direct, Six Sigma
01.2023 - 01.2024
- Developed and implemented office policies and procedures to improve office efficiency and reduce costs.
- Supervised daily operations ensuring adherence to Six Sigma quality standards.
- Trained and mentored team members on process improvement methodologies and best practices.
- Developed training materials aligning with company objectives and employee skill needs.
- Implemented workflow enhancements, increasing efficiency in customer service interactions.
- Monitored performance metrics to drive accountability and operational excellence within the team.
- Conducted regular audits of processes, identifying areas for continuous improvement initiatives.
- Facilitated cross-functional collaboration to resolve issues and streamline communication channels.
Education
Bachelor of Arts - Communication Studies
Texas Southern University
Skills
- Student motivation
- Problem-solving skills
- Student support
- Classroom management
- Lesson planning
- Team collaboration
- Online teaching
- Teaching strategies
- Adapting to different learning styles
- Curriculum development
Accomplishments
- Achieved 70% of my students passing the STAAR on the first time taking it by completing Data Collection, Using the Data, Allowing students to make mistakes and showing them how to spot it on there own next time with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
COMMUNICATION
Dynamic educator (5 year) with a robust background in communication and leadership, specializing in strategic project coordination and relationship building. Demonstrates a keen ability to design and implement initiatives that enhance organizational success, leveraging skills in creativity, problem solving, and emotional intelligence. Adept at fostering engagement and improving outcomes through innovation approaches, ready to contribute to a mission-driven team with a passion for impactful collaboration.
LEADERSHIP
I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.
Languages
English
Native or Bilingual
Timeline
English Teacher
Kipp Texas Public Schools
07.2024 - Current
Administrative Assistant
Cha’Mira L. Keener & Associates
01.2024 - 07.2025
Supervisor Claims
Dialog Direct, Six Sigma
01.2023 - 01.2024
Bachelor of Arts - Communication Studies
Texas Southern University