Tywanna Demus
Forney,TX.
Summary
I am looking for a career with a great company that I can grow with, and become a great asset to. I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Billing Accounts Coordinator/Executive Assistant
Mill Creek Residential Trust LLC
03.2023 - Current
- Process invoices/allocations for all 120 communities.
- Assistant to EVP of Operations.
- Enhanced financial accuracy by streamlining the accounts receivable and payable processes.
- Analyzed expense reports for accuracy before approving reimbursement requests from employees across various departments within the organization.
- Serve as a key point of contact for all vendors, addressing inquiries and resolving issues related to accounts payable and receivable matters promptly and professionally.
- Analyze invoices to detect discrepancies, duplicate payments and overpayments.
Supplier Billing Collector/Accounts Officer
Southern Glazers Wines And Spirits, Corporate Headquarters
09.2022 - 03.2023
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments
- Input vendor payments and updated accounts to reflect new balances
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments
- Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies
- Initiate payment block decisions for suppliers with past due balances.
Property Manager/ Trainer/Floater
Pinnacle Property Management
08.2015 - 07.2019
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Collaborated with Regional Manager and Regional Maintenance Director during property projects, including interior renovations and construction
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings
- Managed, processed and submitted weekly payroll for 10 plus team members.
Community Manager
Wilhoit Properties Inc
02.2014 - 08.2015
- Lease up
- Hired, trained and coached all onsite staff
- Carefully screened applicants for tenancy and compliance with LIHTC and Section 8 housing programs, and affiliations of (ICP)Inclusive Communities Project of Dallas
- Leased property from new construction to 100 percent occupied
- Monitored lease and renewal rental rates with leadership recommendations for change implementation
- Oversaw repairs and enhancements by working closely with maintenance staff
- Developed and enforced audit policies and administrative and technical functions.
Assistant Property Manager
Landmark Residential
05.2013 - 02.2014
- Escalated any major issues to property manager for immediate remediation
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Attended staff meetings and took extensive notes to share with property manager
- Boosted occupancy 95% by leveraging market knowledge and successful promotional strategies
- Processed security deposit refunds.
Assistant Community Manager
McKinley Inc
09.2009 - 04.2013
- Managed community of nearly 580 apartment homes
- Scheduled contractors for maintenance issues
- Ensured policies and rules were followed by all tenants
- Responded to all Common Area Maintenance (CAM) inquiries
- Developed, reviewed and submitted property operating and capital budgets
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds
Property Accountant/Accounts Receivable
MPA
05.2007 - 08.2009
- Monitored accounts payable and accounts receivable functions to accurately gauge organization cash flow
- Submitted cash and check deposits and generated cash receipts to record money received
- Responded to inbound inquiries regarding accounts and payments
- Prepared and mailed invoices to customers, processed payments and documented account updates
- Reported financial data and updated financial records in ledgers and journals.
Education
GED -
Vicksburg High School
Vicksburg, MS05.1999
Skills
- Exceptional oral and written communication skills
- Microsoft Office/Excel/Word/Windows
- Expense Management/Reconciliations
- Yardi/Onesite/MRI/Blue Moon/Entrata
- Tenant Relations/Account Resolution
- LIHTC/Section 8 Housing
- Employee Coaching and Motivation
- Accounts Payable and Receivable
- Bookkeeping/Collections
- Decision-Making
- Data Entry
Timeline
Billing Accounts Coordinator/Executive Assistant
Mill Creek Residential Trust LLC
03.2023 - Current
Supplier Billing Collector/Accounts Officer
Southern Glazers Wines And Spirits, Corporate Headquarters
09.2022 - 03.2023
Property Manager/ Trainer/Floater
Pinnacle Property Management
08.2015 - 07.2019
Community Manager
Wilhoit Properties Inc
02.2014 - 08.2015
Assistant Property Manager
Landmark Residential
05.2013 - 02.2014
Assistant Community Manager
McKinley Inc
09.2009 - 04.2013
Property Accountant/Accounts Receivable
MPA
05.2007 - 08.2009
GED -
Vicksburg High School
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