TYWON LEE
Operations Manager
San Leandro,CA
Summary
Experienced professional focused on meeting or exceeding objectives seeking Safety Supervisor/Operations Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Safety Supervisor/Operations Manager. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Driven Operations Manager with 7-year history of promoting financial objective attainment through strategic personnel and materials management. Exceptional logistics and safety protocols in operations. Reputation for high standards and accuracy. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. High-performing Operations manager with over 6 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Operations Manager
Aramark
08.2022 - 04.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new employees on proper protocols and customer service standards.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Warehouse Manager
WESTERN PACIFIC SIGNAL
01.2022 - 08.2022
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
D.O.T DRIVER
Enterprise Fleet Management
10.2021 - 01.2022
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Community Outreach Coordinator
SUPERIOR COURT R.O.V.
05.2021 - 09.2021
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Conducted community workshops to promote different programs and educate public on available services.
- Connected individuals with available and relevant resources.
- Wrote content for newsletters, social media pages and informational packets.
- Served in various leadership roles to plan and manage community initiatives.
- Provided individuals and families with information and resources to connect with available programs.
- Developed and implemented programs to fill different community needs.
- Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
- Gave presentations at public gatherings, community events and school meetings.
INSTALLER/Driver Manager
Service West Construction
06.2018 - 03.2020
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.Teamed with carpenter installing crews to build and set up office units for businesses and clients. Assisted in creatimg providing support in implementing safety goals Per Osha safety standards.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Warehouse Supervisor
Shape Products/Transene Co.
03.2017 - 01.2018
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Kept detailed records of inventories and merchandise inventory transactions. D.O.T. Certified in HAZ-MAT shipping/receiving materials by land ,sea,air,or rail. Functions specific in the transportation of hazardous materials.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Generated warehouse shipping documents, packing lists and invoices.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
Education
Osha 30 Osha 10 CPR Certifactions -
Carpenters Training Center
Pleasanton, CA04.2021
GED -
Castlemont High School
Oakland, CA06.1992
Skills
- Hiring and Training
- Delegating Work
- Detailed Instruction
- Production Planning
- Quality Checks
- Supply Inventory Management
- Warehouse Logistics
- Inspection Results Reports
- Loss Prevention Strategies
- Job Site Inspection
- Corrective Actions
- OSHA Standards
- Shipping and Receiving Management
- Hazard Identification
- OSHA 30 CERTIFIED
- OSHA 10 CERTIFIED
- HAZ-MAT
- DOT CERTIFIED
- Customer Service Specialists Certified
- Red Cross Adult First Aid Certified
- Multi-Unit Operations Management
- Staff Management
- Policy and Procedure Implementation
- Supply Chain Distribution
- Operations Oversight
- Data Analysis
- Incidents Management
- Performance Reporting
- Production
- Inventory Management
- Document Control
- Performance Monitoring
- Health and Safety Compliance
- Logistics Oversight
- Productivity Improvement Specialist
- Operations Monitoring
- Logistics Management
- Purchasing and Procurement
- Staff Training
- MS Office
- Supply Chain Management
- Management
Timeline
Operations Manager
Aramark
08.2022 - 04.2023
Warehouse Manager
WESTERN PACIFIC SIGNAL
01.2022 - 08.2022
D.O.T DRIVER
Enterprise Fleet Management
10.2021 - 01.2022
Community Outreach Coordinator
SUPERIOR COURT R.O.V.
05.2021 - 09.2021
INSTALLER/Driver Manager
Service West Construction
06.2018 - 03.2020
Warehouse Supervisor
Shape Products/Transene Co.
03.2017 - 01.2018
Osha 30 Osha 10 CPR Certifactions -
Carpenters Training Center
GED -
Castlemont High School
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