Ty'yana Jones
Pensacola,FL
Summary
Dynamic Administrative Assistant with a proven track record at Escambia County Public Safety, excelling in customer service and office management. Skilled in critical thinking and advanced computer skills, I effectively trained new hires, fostered strong client relationships, and maintained accurate records to ensure seamless operations. A professional and dedicated team player committed to excellence, seeking full-time employment in a fast-paced industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Escambia County Public Safety
06.2022 - 06.2025
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Interviewed, provided training, and conducted onboarding for new hires.
- Reconciled accounts, completed weekly and monthly deposits, and performed Accounts Receivable functions.
Cashier
Walmart
03.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Team Trainer
McDonald's Restaurant
05.2018 - 07.2020
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Pine Forest High School
Pensacola, Florida05-2022
Skills
- Office management
- Advanced computer skills
- Critical thinking and problem-solving
- Customer service
- Documentation and recordkeeping
- Scheduling and calendar management
- Administrative support
- Time management
- Professional communication
- Accounts Receivable management
- Confidential document control
- Team player
- Tech-Savvy
- Interview and staff management
- Training and Onboarding
Certification
Microsoft Office Specialist
*Highly proficient in Microsoft Office Word, PowerPoint, and Excel
Community Health Worker
*Collaborate with stakeholders and partners to coordinate and distribute resources in communities
Timeline
Administrative Assistant
Escambia County Public Safety
06.2022 - 06.2025
Cashier
Walmart
03.2020 - 08.2021
Team Trainer
McDonald's Restaurant
05.2018 - 07.2020
High School Diploma -
Pine Forest High School
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