Hi, I’m
Tyyonya (Yona) Milner-Ladner
Raeford,NC
Summary
Designed and maintained the church website & social media, improving online visibility.
Recognized for outstanding customer service and teamwork at Wendys.
Member of Future Business Leaders of America (FBLA) (2015-2016).
Overview
10
years of professional experience
Work History
Helen St. Church of Christ Non- Profit
Office Manager/ Administrator/ Office Secretary
09.2021 - Current
Job overview
- Oversee scheduling, administrative support, and bookkeeping, ensuring smooth church operations.
- Maintain the church website and social media accounts, increasing engagement and outreach.
- Plan and coordinate events, managing long-term and short-term event calendars.
- Supervise lesson plans for classrooms and a nursery, fostering a structured learning environment.
US Army
Motor Transport Operator (88M)
05.2019 - 04.2020
Job overview
- -Dispatcher for an Army fleet of vehicles
- -Update mileage for all vehicles in Global Combat Support System (GCSS) Army
- -Maintain records for individual drivers
- -Maintain daily accountability and equipment reports
- -Served as the primary advisor to the Truck Master for all operational missions with the command
- -Maintain vehicle logbooks and key control for more than 100 pieces of rolling stock
Wendys
Cashier
08.2016 - 03.2019
Job overview
- operated the cash register and drive thru
- greeted customers while placing orders, handling money and distributing exact change to customers, maintained a clean work station and dining area, washed dishes and prepped food
- received many compliments from customers and higher management for work performance
- assisted non-fluent English speakers with their orders
- utilized teamwork skills, active listening, customer service, communication skills and time management
Intern Non-Profit
Office Clerk
01.2015 - 01.2016
Job overview
- -Distribute and processed incoming mail
- -File paperwork and convert paper documents to digital files
- -Answer phone calls
- -Enter data into the computer
- -Track daily reports for accuracy
- -Provide customer service
Education
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGEFayetteville
Cosmetology from Aesthetician
University Overview
Currently Enrolled
LOCUST GROVE HIGH SCHOOLLocust Grove
High School Diploma
05.2016
Skills
- Scheduling & Calendar Coordination
- Bookkeeping & Budget Management
- Event Planning & Coordination
- Clerical & Document Management
- Microsoft Office Suite (Word, PowerPoint, Publisher)
Administrative & Office Management:
Technical Proficiency:
- Website & Social Media Management
- Data Entry & Inventory Control
- Effective Communication (Verbal & Written)
- Team Collaboration & Leadership
- Problem-Solving & Adaptability
Soft Skills:
Additional Information
Proficient in typing, managing tasks/events, adaptability, creativity, professionalism and work ethic, Worked as an intern with disabled veterans, filing paperwork and making phone calls summer 2015 under Julia Glover
Awards Accomplishments Honors
- Updated our Church's Website, bulletins and Social Media
- Created Websites for myself and others (not published yet)
- Served in the military, receiving an honorable discharge
- Was a member of FBLA in high school from 2015-2016
Timeline
Office Manager/ Administrator/ Office Secretary
Helen St. Church of Christ Non- Profit
09.2021 - Current
Motor Transport Operator (88M)
US Army
05.2019 - 04.2020
Cashier
Wendys
08.2016 - 03.2019
Office Clerk
Intern Non-Profit
01.2015 - 01.2016
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
Cosmetology from Aesthetician
LOCUST GROVE HIGH SCHOOL
High School Diploma
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