T'zi Coles
Albany
Summary
Vigilant person known for high productivity and efficiency. Excels in communication, problem-solving, and adaptability to ensure positive a positive school environment. Also, very reliable and highly motivated to maintain student safety, through enforcing administration and school guidelines and regulations.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Meat/Deli Associate
Walmart
Troy
05.2024 - 02.2026
- Prepared deli meats and cheeses according to customer preferences for optimal satisfaction.
- Stocked refrigerated meat wall to maintain product freshness and quality.
- Maintained sanitation and cleanliness in back room to ensure safe working environment.
- Trained new associates on kitchen procedures and customer service standards.
PAC Member
New York State Youth Justice Institute
Albany
07.2023 - 01.2024
- Contributed innovative ideas to enhance youth justice institutions across New York State. to improve youth justice institutions and decrease racial and ethnic disparities around New York State
- Collaborated with diverse coworkers to achieve goals and resolve issues in youth justice
School Bus Monitor
First Student
Albany
09.2022 - 01.2023
- Maintained the safety of children from home to school and from school to home on a school bus.
- Conducted regular safety checks on bus equipment and emergency tools.
- Assisted drivers with route navigation and communication throughout the day.
- Collaborated with school staff to address student concerns and incidents promptly.
Janitor
Janitronics
Albany
05.2021 - 12.2021
- Maintained cleanliness in assigned areas using industrial cleaning equipment.
- Disposed of waste materials following safety and environmental guidelines.
- Cleaned and sanitized restrooms, offices, and common areas daily.
- Operated floor care equipment for effective cleaning of surfaces.
- Restocked cleaning supplies and maintained inventory levels regularly.
Customer Service Representative
Maximus Call Center
Albany
08.2020 - 03.2021
- Answer calls and help people with their health insurance (General Information)
- Assisted clients with Medicaid applications and eligibility determinations.
- Resolved client inquiries regarding claims and coverage issues promptly.
Loss Prevention Officer
Burlington Coat Factory Department Store
Albany
07.2018 - 03.2020
- Conducted regular surveillance using CCTV to identify suspicious activities.
- Collaborated with management to develop loss prevention strategies and training.
- Patrolled sales floor to deter potential shoplifters and maintain store security.
Lunch Aide
Albany Housing Authority
Albany
07.2017 - 08.2017
- Gave free breakfast and lunch to kids in my community.
- Observed children's interactions during meals to help with interactions during meals.
Education
Construction/Wind Power -
BOCES
Albany, NY 02.2024 - 08.2024
Business Management - None
College of Saint Rose
Albany, NY 08.2018 - 12.2018
High school or equivalent -
Green Tech High Charter School
Albany, NY 08.2014 - 06.2018
Skills
- Emergency Readiness
- Conflict management
- Leadership
- Supervising experience
- Communication
- Security
- Surveillance
- CCTV
- Student Supervision
- Interpersonal Skills
- Rule Enforcement
Certification
- OSHA-10
Timeline
Meat/Deli Associate
Walmart
05.2024 - 02.2026
Construction/Wind Power -
BOCES
02.2024 - 08.2024
PAC Member
New York State Youth Justice Institute
07.2023 - 01.2024
School Bus Monitor
First Student
09.2022 - 01.2023
Janitor
Janitronics
05.2021 - 12.2021
Customer Service Representative
Maximus Call Center
08.2020 - 03.2021
Business Management - None
College of Saint Rose
08.2018 - 12.2018
Loss Prevention Officer
Burlington Coat Factory Department Store
07.2018 - 03.2020
Lunch Aide
Albany Housing Authority
07.2017 - 08.2017
High school or equivalent -
Green Tech High Charter School
08.2014 - 06.2018