Tzu 'Claire' Chen
Annandale,VA
Summary
Accomplished and results-driven Financial Manager with proven track record of managing integrated government financial programs to ensure sound and prudent stewardship of government resources. Acknowledged for ability to align people, processes and technology to achieve continuous improvement in operational processes and resolve complex financial issues. Proven dynamic leader who forges critical partnerships with internal and external stakeholders to achieve and surpass organizational goals and objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Associate
The MIL Corp
02.2024 - Current
- Serve as a consultant advising federal clients on all things financial management, which includes strategic planning, budgeting, accounting, internal control, audit, compliance, financial systems and automation, workforce planning and analysis and enterprise risk management.
- Advise federal clients on how to streamline operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Assist federal clients with implementation of process improvements that led to significant time savings and increased accuracy in deliverables using Robotic Process Automation, Artificial Intelligence and MS Power Apps.
- Manage multiple competing priorities while maintaining focus on delivering exceptional results for federal clients and the organization.
- Advise federal clients on how to proactively identify enterprise risks and recommend mitigation strategies.
- Consistently maintain strong relationships with federal clients, ensuring clear communication and timely updates on project progress.
- Author response to financial management technical requirements for the federal government's request for proposal or information.
Chief, Office of Financial Management
Bureau Of Engraving And Printing
02.2020 - 01.2024
- Served as the Chief of Office of Financial Management (OFM) overseeing a staff of 50 federal employees and 20 contractors.
- Directed the oversight of over $2 billion budget, audit, internal control, accounting (U.S. GAAP), cost accounting, financial systems, travel, and capital planning associated with maintaining bureau's financial resources.
- Developed strategic plan and key performance indicators for OFM.
- Directed the mutilated currency redemption services for individuals and institutions in possession of mutilated United States currency notes.
- Served as a member of the Executive Design and Construction Committee for the $1.4 billion replacement currency product facility project.
- Represented Bureau of Engraving and Printing (BEP) at budget briefings and hearings before the Federal Reserve Board (FRB), Department of the Treasury and Office of Management and Budget (OMB).
- Implemented the government-wide G-invoicing mandate by June 2021, more than a year ahead of the mandated deadline of October 2022.
- Instituted an OFM onboarding process to standardize job-specific training for all new employees.
- Established an OFM succession plan by instituting a library of Standard Operating Procedures (SOP) and cross-training program.
- Directed the workforce planning and analysis.
Assistant Director, Financial Management and Ops
Treasury Executive Office For Asset Forfeiture
07.2018 - 02.2020
- Served as the Chief Financial Officer and the Budget Official for the Treasury Forfeiture Fund (TFF), with oversight responsibility for integrated financial management program.
- Liaised with multiple Treasury Departmental Offices and OMB to address accounting, budget and program matters of the TFF program.
- Coordinated management and financial controls with other Treasury and Homeland Security law enforcement organizations.
- Oversaw the Equitable Sharing program which shares forfeiture proceeds in the form of grants with the international, federal, state and local law enforcement communities. This includes allocating grants, ensuring adequate internal control, timely and accurate reporting, conducting annual program audit and enforcing compliance.
- Migrated financial data from legacy system to Oracle and integrated feeder systems that do not reside within Treasury network.
- Deployed a public facing application to facilitate funding allocation, reporting and compliance of the grants under the the Equitable Sharing Program.
- Directed the development of TFF’s financial management SOP library for succession planning.
- Directed the development of TFF’s SharePoint page to facilitate internal information exchange, team collaboration, and clearance process.
Budget Analyst
Departmental Offices, Dept Of Treasury
06.2016 - 07.2018
- Served as the Budget Examiner overseeing the budget formulation, execution, justification, and performance for a portfolio of both mandatory and discretionary budgetary resources for multiple Treasury bureaus including Community Development Financial Institutions(CDFI) Fund which provides grants to the CDFI institutes to promote economic growth in underserved communities across the U.S..
- Liaised with OMB, bureaus, and Government Accountability Office to address budgetary and policy matters.
- Authored the decision memo to the Treasury Secretary that led to Congressional approval for BEP to build a replacement facility in the Washington, DC area.
- Liaised BEP to address White House, GAO and Congressional inquiries on legislative proposals.
- Coordinated the oversight of the CCDFI Fund grants management.
- Authored Treasury bureau overview briefing materials for the 2017 presidential transition and briefed political officials.
- Represented Treasury at the government-wide OMB A-11 User Group.
- Served as a subject-matter expert on the Treasury-wide Technology Business Management Implementation Team to ensure successful implementation.
- Coordinated the redesign and deployment of the SharePoint site to improve functionality and user experience.
Budget Analyst
U.S. Mint, Dept Of The Treasury
12.2014 - 06.2016
- Led the U.S. Mint Budget Team to formulate and execute $3.8 billion Public Enterprise Fund.
- Coordinated the redesign and deployment of the SharePoint site to improve functionality and user experience.
- Streamlined U.S. Mint’s monthly budgetary reporting to improve efficiency and performance.
- Developed U.S. Mint SOPs for budget formulations, budget executions, accounting corrections, and budget realignments.
- Led the quarterly open-obligation reviews.
- Collaborated with the Information Technology Department to test and deploy a budget-formulation tool that enabled field offices to submit online budget requests.
Budget Analyst
U.S. Customs And Border Protection
08.2011 - 12.2014
- Led the Federal User Fee Team to formulate and execution of 13 user fee programs totaling $3.8 billion.
- Created CBP’s weekly user-fee financial status report to address a longstanding financial reporting deficiency and improve the user-fee programs' financial transparencies and accountabilities.
- Developed the first comprehensive official briefing and information packages about all CBP user fees.
- Represented CBP at the User Fee Advisory Committee consisting of federal and industry representatives to address ongoing issues and improve program performance.
- Standardized CBP's multibillion-dollar cost-transfer procedure that improved transparency, allowing CBP's external auditors to gather background information easily.
- Uncovered and corrected an overstatement of $56 million Accounts Payable in the Puerto Rico Trust Fund.
- Designed a revenue amortization schedule for CBP’s $100 million Global Entry user-fee program to ensure compliance with accounting standards.
- Liaised with the Asia-Pacific Economic Cooperation (APEC) Secretariat to create the fee structures for the United States' and Canada's APEC Business Travel Card programs.
Budget Analyst
Department Of Interior - Interior Business Center
06.2009 - 08.2011
- Served as a subject matter expert on Financial and Business Management System team to migrate financial data from mainframe-based system to System Applications and Products in Data Processing (SAP).
- Led the financial management and administration of over 2,000 interagency agreements totaling over $2 billion.
- Identified the business rule flaw in the system that caused misalignment of hundreds of invoices for customers and implemented the solution to correct the problem.
- Identified and corrected accounting errors that understated expenses by $8 million.
- Automated budget execution report to replace the manual data transposing process that eliminated human errors and improved reporting time.
Budget Analyst
Financial Crimes Enforcement Network
05.2005 - 06.2009
- Served as a Budget Analyst to plan and execute over $100 million appropriations to carry out annual, multi-year, and no-year requirements.
- Developed annual operating plan involving annual, multi-year, no-year, and project specific funding.
- Developed macros to automatically reformat financial reports to improve efficiency.
Education
MBA - Business Administration
Duke University
Durham, NC12.2011
Bachelor of Science - Accounting
George Mason University
Fairfax, VA05.2006
Skills
- Strategic Planning
- Enterprise Risk Management
- Financial Management
- GAAP Accounting
- Federal Financial Accounting
- Grants Management
- Internal Control
- Compliance
- Audit
- Planning, Programming, Budgeting, and Execution
- Financial System Implementation
- Systems Analysis/Requirements
- Proficient in Microsoft Office, SAP and Oracle
- Data Analytics
- Policy Implementation
- Workforce Planning and Analysis
- Performance Management and Key Performance Indicators
- Data Automation
- Proposal Writing
- Business Process Reengineering
- Relationship Building
Certification
Certified Government Financial Management, Association of Government Accountants, 2008
Timeline
Senior Associate
The MIL Corp
02.2024 - Current
Chief, Office of Financial Management
Bureau Of Engraving And Printing
02.2020 - 01.2024
Assistant Director, Financial Management and Ops
Treasury Executive Office For Asset Forfeiture
07.2018 - 02.2020
Budget Analyst
Departmental Offices, Dept Of Treasury
06.2016 - 07.2018
Budget Analyst
U.S. Mint, Dept Of The Treasury
12.2014 - 06.2016
Budget Analyst
U.S. Customs And Border Protection
08.2011 - 12.2014
Budget Analyst
Department Of Interior - Interior Business Center
06.2009 - 08.2011
Budget Analyst
Financial Crimes Enforcement Network
05.2005 - 06.2009
MBA - Business Administration
Duke University
Bachelor of Science - Accounting
George Mason University
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