Ua’Vette C. Taylor
Mesquite,TX
Summary
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records. Proactive and meticulous Front Office Receptionist with over 12 years of experience in the Cardiovascular industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Front Office Manager
Mesquite Cardiology
08.2003 - Current
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
Education
Masters In Psychology - Clinical Child Psychology
Mississippi Valley State University
Itta Bena, MS05.2007
Bachelor Of Criminal Justice - Criminology
Mississippi Valley State University
Itta Bena, MS05.2001
Skills
- Workflow Coordination
- Documentation and Control
- Proposal Writing
- Proficient in Microsoft
- Oral and Writing Communication
- Administrative Support
- Scheduling and Calendar Management
- Listening Skills
- Administrative Skills
- Schedule Management
- Customer Service
- Microsoft Office Suite
- Microsoft Office proficiency
- Customer service excellence
Certification
- CPM - Certified Professional Manager
- First Aid/ CPR
Timeline
Front Office Manager
Mesquite Cardiology
08.2003 - Current
Masters In Psychology - Clinical Child Psychology
Mississippi Valley State University
Bachelor Of Criminal Justice - Criminology
Mississippi Valley State University
Similar Profiles
CHIDIMMA OKOLOCHIDIMMA OKOLO
Registered Nurse at Mesquite Rehabilitation Institute/Mesquite Specialty HospitalRegistered Nurse at Mesquite Rehabilitation Institute/Mesquite Specialty Hospital
Aaron WardAaron Ward
Culinary Arts Instructor at West Mesquite High School, Mesquite ISDCulinary Arts Instructor at West Mesquite High School, Mesquite ISD
Angela Kay WilsonAngela Kay Wilson
Administrative Assistant at Mesquite ISD/Mesquite Employee Health CenterAdministrative Assistant at Mesquite ISD/Mesquite Employee Health Center
Alissandra RosalezAlissandra Rosalez
Sales Associate at Home Goods DistributionSales Associate at Home Goods Distribution
Edin CazaresEdin Cazares
Senior Project Accountant at Bee & Bee EnterprisesSenior Project Accountant at Bee & Bee Enterprises