Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chioma Ubajaka

Venus,TX

Summary

Dynamic and compassionate Medical Assistant with extensive experience at lonestar pediatrics and other healthcare settings, excelling in patient-focused care and medical office administration. Demonstrated ability to improve patient outcomes and satisfaction through effective communication and teamwork. Proficient in EMR/EHR and vital signs monitoring, committed to maintaining patient confidentiality and delivering high-quality service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

Methodist Charlton Medical Center
Dallas, TX
12.2024 - Current
  • Greeted, guided and offered assistance to patients and visitors.
  • Assisted administrative departments with paperwork, errands and other clerical duties.
  • Escorted patients before and after surgical procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Red Cross Volunteer

American Red Cross Blood Donation Center
, TX
12.2024 - Current
  • Provided administrative support for Red Cross staff members at various events.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Worked effectively in team environments to make the workplace more productive.

Medical Assistant

lonestar pediatrics
Midlothian, TX
05.2023 - 01.2025
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Handled general office duties to support administrative staff during peak hours.
  • Prepared treatment rooms for patient examinations.
  • Incorporated outside records into charts and EHR.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Medical Assistant

fort worth renal center
Fort Worth , TX
04.2022 - 03.2023
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Prepared treatment rooms for patient examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Responded to patient callbacks and phone-in prescription refill requests.

Education

High School Diploma -

The Bells Secondary School
Nigeria
06-1999

Skills

  • Customer service
  • Medical office administration
  • Appointment reminders
  • Patient-focused care
  • EMR / EHR
  • Appointment setting
  • Medical terminology
  • Vital signs and examinations
  • Medical terminologies
  • Pulmonary function tests (pfts)
  • EKG administration
  • Catheter change and preparation
  • Reliable team player

Certification

  • Certified Clinical Medical Assistant
  • Certtified Medical Administrative Assistant
  • Healthcare BLS/AED and First Aid

Timeline

Volunteer

Methodist Charlton Medical Center
12.2024 - Current

Red Cross Volunteer

American Red Cross Blood Donation Center
12.2024 - Current

Medical Assistant

lonestar pediatrics
05.2023 - 01.2025

Medical Assistant

fort worth renal center
04.2022 - 03.2023

High School Diploma -

The Bells Secondary School

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Chioma Ubajaka