UBILE M.W. JENKINS
Burleson,USA
Summary
Master’s-prepared case manager with strong clinical training and extensive experience supporting high-risk youth, families in crisis, and clients with co-occurring disorders. Skilled in assessment, safety planning, and coordinating wraparound services across behavioral health, medical, housing, education, and employment systems. Proven ability to manage high-volume caseloads while maintaining quality through strengths-based, trauma-informed practices. Recognized for building trust with resistant clients, de-escalating crises, and collaborating effectively with DFPS, courts, schools, healthcare providers, and community partners.
Overview
20
20
years of professional experience
Work History
Resident Chaplain – Case Management & Service Coordination
Texas Health Hospital Huguley
09.2024 - Current
- Manage caseload of 15-25 patients daily across behavioral health, medical-surgical, and long-term care units, conducting comprehensive needs assessments and coordinating services
- Conduct strengths-based assessments to identify family resilience factors and service needs, developing individualized care plans in collaboration with patients and families
- Navigate complex healthcare and social service systems to connect families with community resources including mental health services, support groups, hospice care, and financial assistance programs
- Provide crisis intervention and trauma-informed support to adolescents and families experiencing acute behavioral health crises, utilizing de-escalation techniques and safety planning
- Collaborate with multidisciplinary teams including caseworkers, therapists, psychiatrists, and community partners to coordinate seamless care transitions and discharge planning
- Maintain detailed electronic case documentation including assessments, progress notes, service plans, and discharge summaries within required 24-hour timeframes
- Provide on-call crisis response and after-hours support for patients and families in emergency situations
Adolescent & Family Support Specialist
Various Clinical and Community Settings
01.2023 - Current
- Coordinate services for adolescents and families in residential, shelter-based, and outpatient settings, connecting clients to educational, medical, behavioral health, and community resources
- Facilitate weekly support groups and skills training sessions focused on coping strategies, family relationships, life skills development, and transition planning
- Engage resistant families using motivational interviewing and strengths-based approaches to establish participation in needed services
- Provide culturally responsive, religiously agnostic care to diverse populations including multi-ethnic families, LGBTQ+ youth, and families from varied socioeconomic backgrounds
- Maintain up-to-date knowledge of community resources through ongoing training, agency partnerships, and professional networking
Student Counselor & Co-Mediator
Union Gospel Mission
01.2023 - 02.2025
- Lead weekly spirituality, emotional regulation, and life skills groups for adolescents in inpatient and shelter-based settings
- Provided counseling and support to clients navigating personal challenges and hardships.
- Collaborated with staff and families to support treatment goals and positive youth development outcomes
- Addressed emotional, social, and developmental needs through compassionate, culturally sensitive dialogue
Chaplain Intern – Assessment & Care Coordination
Texas Health Hospital Huguley
09.2023 - 01.2024
- Completed comprehensive psychosocial assessments for newly admitted patients across multiple units, identifying service needs and barriers to care
- Coordinated referrals to community resources including home health agencies, support groups, counseling services, and financial assistance programs
- Participated in interdisciplinary care team meetings to develop discharge and aftercare plans for complex cases
CNA
Texas Health Resources (Various Locations
08.2005 - 06.2018
- Provided compassionate patient care and support, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, vital signs monitoring, and documentation.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Trained new staff on best practices for patient care and safety protocols.
- Advocated for patients' needs, facilitating communication between patients and healthcare providers.
- Managed medication administration and maintained accurate records for compliance purposes.
- Implemented infection control measures to enhance safety standards within the facility.
- Mentored junior CNAs in clinical skills, promoting professional development within the team.
Education
Master of Arts - Biblical Counseling
Southwestern Baptist Theological Seminary
Fort Worth, TXCertified Nursing Assistant (CNA) - undefined
State of Texas
Bachelor of Science -
Grambling State University
Grambling, LASkills
- Service Navigation & Resource Coordination – Expert knowledge of state and federal programs (WIC, TANF, SNAP, Medicaid) and community resources including behavioral health, housing, employment, and educational services
- Strengths-Based Assessment – Skilled in conducting comprehensive strengths and needs assessments that identify family resilience, protective factors, and service gaps
- Case Management & Service Coordination – Proven ability to manage multiple caseloads, develop individualized service plans, coordinate care transitions, and facilitate discharge planning
- Crisis Intervention & Trauma-Informed Care – Trained in recognizing trauma responses, implementing evidence-based interventions, and providing crisis stabilization using de-escalation techniques
- Family Engagement & Empowerment – Skilled at establishing trust with resistant families, utilizing motivational interviewing, and empowering clients to identify and address their own needs
- Cultural Competency & Inclusive Practice – Committed to providing culturally responsive, religiously agnostic care that honors diverse backgrounds, identities, and family structures
- Interdisciplinary Collaboration – Experienced working in co-located service settings and partnering with DFPS, schools, healthcare providers, law enforcement, and community organizations
- Documentation & Compliance – Proficient in maintaining HIPAA-compliant case records, progress notes, assessment documentation, and statistical reporting for grants and contracts
- Technology & Database Management – Working knowledge of electronic health records, case management databases, Microsoft Office Suite, and virtual communication platforms
- Youth & Family Advocacy – Committed to advocating for underserved families, addressing systemic barriers, and promoting equitable access to services
Timeline
Resident Chaplain – Case Management & Service Coordination
Texas Health Hospital Huguley
09.2024 - Current
Chaplain Intern – Assessment & Care Coordination
Texas Health Hospital Huguley
09.2023 - 01.2024
Student Counselor & Co-Mediator
Union Gospel Mission
01.2023 - 02.2025
Adolescent & Family Support Specialist
Various Clinical and Community Settings
01.2023 - Current
CNA
Texas Health Resources (Various Locations
08.2005 - 06.2018
Certified Nursing Assistant (CNA) - undefined
State of Texas
Master of Arts - Biblical Counseling
Southwestern Baptist Theological Seminary
Bachelor of Science -
Grambling State University
ADDITIONAL INFORMATION
- Valid Texas Driver's License with clean driving record and reliable transportation
- Available for flexible scheduling including after-hours, holidays, and on-call rotation for crisis response
- Comfortable working in co-located service settings and shared office spaces with other agencies
- Stars of Excellence Award recipient for patient advocacy and community partnership (Kindred Hospital)