Ubon Boutsomsi
Pace,USA
Summary
Strong business acumen with a360-degree view of the full business cycle. Highly skilled at merging disparate technologies and personnel into team-centered business units, leading to more efficient and creative solutions. Decisive leader who builds strong technology teams and forges vendor relationships. Drives cost reductions while increasing customer satisfaction and operational performance. Outgoing and resourceful, bringing strong background in business management and strategic planning. Possesses in-depth understanding of market analysis and financial oversight, coupled with skills in project coordination and client relationship management. Dedicated to driving business growth and achieving impactful results.
Overview
21
21
years of professional experience
Work History
Owner
BINARY CONSULTANTS LLC
01.2015 - Current
- Currently overseeing technical operations including but not limited to, directing the implementation and administration of all information technology services for a client organization
- Develop and manage operational budgets for technical departments and work with top executives to develop strategic plans for future improvements of the organization’s technology to ensure security and help the organization stay competitive
- Provide services to establish and direct the strategic long-term goals, policies and procedures for a corporate's information technology department and assists in determining a division's long-term systems needs and hardware acquisitions to accomplish the business objectives
Chief Technology Officer
RIM ARCHITECTS, LLC
07.2017 - 07.2023
- Implemented operational efficiency resulting in75+% less wait time on outages
- Sought and created digital growth for internal business lines
- Forklift upgrade of server and network infrastructure
- Redesign network architecture to accommodate business and data growth
- Migrated physical to virtual infrastructure
- Established and gained trust relationship with six global offices to deploy technology strategies
- Reviewed and brought innovations to department processes for business synergy
- First year sought and recovered over $100,000 in savings from budget and technology stack
- Improved IT response time and raised SLA response time to above90%
- Engage with executive team to maintain IT direction with business growth
- Guided organization through CMMC and obtained SPRS status
- Built and managed onshore and offshore teams
Vice President of IT
PETRO49, INC
01.2015 - 05.2016
- Oversaw technical operations including but not limited to, directing the implementation and administration of all information technology services for a client organizations
- Successfully established inaugural IT department and metrics for customer interactions
- Enterprise wide computer refresh of13 remote sites and corporate base locations
- Implemented culture of engaging IT for technical resolution and first responders
- Oversaw corporate GroupWise to Office365 migration
Chief Information Officer
SITNASUAK NATIVE CORPORATION
11.2013 - 01.2015
- Diagram and document disparate existing infrastructure and partner with the executive team to identify, develop, and implement IT opportunities
- Managed and enhanced innovation in IT, while working closely with field operations to improve performance and use technology to improve EBITDA and customer experience
- Developed first company IT budget with reoccurring costs and capital expenditures
- Managed entire IT budget of close to $400,000 during economic downturn, while improving processes and optimizing company resources
- Hired to establish an IT initiative; provide IT vision and forward thinking design to allow for scalability
- Responsible for fork lift infrastructure upgrade and stabilizing LAN/WAN communications
Director of IT
PEBBLE LIMITED PARTNERSHIP
04.2008 - 10.2013
- Oversaw and managed the department's comprehensive learning process in order to create, maintain, and customize training collateral to fit the needs of the end-user
- Evaluated the educational value and effectiveness of training deliverables and developed and updated instructional designs such as job aids, templates, style guides, and online instructional guides
- Provided executive leadership with responsibility for all aspects of strategic IT planning, established IT departmental goals, objectives and operating procedures
- IT
- Implemented and supported multinational IT systems; implemented key infrastructure initiatives and provided oversight to project management activities of members of the team
- Ensured infrastructure service SLAs were established and serviced and operational metrics collected and reviewed on a regular basis
- Promoted and oversaw strategic relationships between internal IT resources and external entities, including vendors and partner organizations
- Approved, prioritized and controlled projects and the project portfolio as they related to new offices, expansions and acquisitions
- Defined and communicated IT policies and standards for the organization for acquiring, implementing and operating IT systems; tracked and managed operating and capital budgets
- Supervised recruitment, development, retention and organization of IT staff within budget parameters; mentored and grew team members by effective use of individual development plans
- Participated in strategic and operational governance processes of the business organization as a member of the senior management team
- Directed the development and execution of enterprise-wide disaster recovery and business continuity plans
- Kept current with trends and issues in the IT industry including current technologies and prices
- Ensured SOX and other legal and regulatory compliance requirements were met
IT Manager
ALASKA INTERSTATE CONSTRUCTION, LLC
11.2007 - 04.2008
- Program Manager for multisite enterprise with daily progress reports to onsite management staff; direct supervision of employee and contract help desk employee
- Daily administration of Active Directory, Microsoft Exchange2003, Backup Executive11d, Cisco site-to-site/remote client VPN tunnels, and Cisco wireless access using EAP/TLS authentication
Network Consultant
ARCTIC INFORMATION TECHNOLOGY
04.2007 - 11.2007
- Managed enterprise network with over183+ nodes and232+ users; administration of Active Directory, Microsoft Exchange, Backup Executive with daily end-user interaction and issue resolution
- Reviewed and recommended strategic IT plans
Network Engineer
THE GEEK TEAM, LLC
02.2004 - 04.2007
- Monitored and handled troubleshooting issues with use of NMS and SNMP; maintained redundant systems to achieve zero network outages; and performed root cause analysis to evaluate and create action plans
- Configured and implemented Finisar network analyzers and probes and implemented technologies such as Cisco7507,7206VXR,2800,1700,1601, Tasman1002,6300, ISP routers and technologies
- Performed DS3 migrations, static routes, hub and spoke with EIGRP, and OSPF configurations; responsible for Tasman IOS upgrades of over200+ CPE’s; and implemented WAN networks with multiple nodes
- Configured and implemented TLS, DIAS and AIP networks with802.q,802.p standards
- Created technical support manuals and network documentations
Education
MBA - Telecommunication Management
Alaska Pacific University
Anchorage, AKBS - IT Engineering with emphasis in Networking Technology
Charter College
Anchorage, AKSkills
- Negotiations
- Cost Reduction
- Strategic Planning
- Project Management
- Telecommunications
- Vendor Relationships
- Business Management
- Infrastructure Operations
- IT Security
- Budgets / P&L
- Change Management
- Team Building / Leadership
- Project management
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
SELECTED CAREER HIGHLIGHTS
- Transformed disparate autonomous satellite offices into single domain with high availability and redundant connections during5-year tenure at Pebble.
- Received departmental recognition for highest customer service; the recognition was awarded by an organizational vote.
- Achieved return on investment within18 months of upgrading an inefficient shared telephone service into a robust VOIP solution.
Languages
Laotian
Full Professional
Timeline
Chief Technology Officer
RIM ARCHITECTS, LLC
07.2017 - 07.2023
Owner
BINARY CONSULTANTS LLC
01.2015 - Current
Vice President of IT
PETRO49, INC
01.2015 - 05.2016
Chief Information Officer
SITNASUAK NATIVE CORPORATION
11.2013 - 01.2015
Director of IT
PEBBLE LIMITED PARTNERSHIP
04.2008 - 10.2013
IT Manager
ALASKA INTERSTATE CONSTRUCTION, LLC
11.2007 - 04.2008
Network Consultant
ARCTIC INFORMATION TECHNOLOGY
04.2007 - 11.2007
Network Engineer
THE GEEK TEAM, LLC
02.2004 - 04.2007
BS - IT Engineering with emphasis in Networking Technology
Charter College
MBA - Telecommunication Management
Alaska Pacific University
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