Possesses versatile skills in project management, problem-solving, and collaboration. Results-oriented achiever with strong commitment to quality and success. Able to combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Member
Kentucky Fried Chicken (KFC)
11.2016 - 11.2016
Supported Kitchen operations e.g., packing some food
Performed some housekeeping duties within the Restaurant
Independent Contractor
Liveops
03.2025 - 07.2025
Remotely worked briefly for one of Liveops Clients(received some calls with respect to a Provider Services Representative/Provider Services Agent Role)
Licensed Healthcare Agent
Connexion Point LLC USA(acquired by Integrity Marketing Group LLC)
07.2021 - 12.2024
Delivered remote support services on behalf of Aetna and CVS Health(a Parent Company of Aetna), managing inbound calls, addressing member inquiries, explaining plan options, and submitting enrollment applications.
worked remotely on behalf of Anthem (Elevance Health Inc.) and its subsidiaries, resolving member issues, contributing to retention initiatives, and processing enrollment applications.
Resident Assistant
Daybreak Village Assisted Living
07.2017 - 12.2017
Assisted some residents with daily living activities.
Carried out some housekeeping tasks in some areas of the Facility, etc.
Public Relations Officer
Nice Diagnostic Services
03.2015 - 03.2015
Marketed; communicated effectively with Clients of Nice Diagnostic Services.
Customer Service & Business Management
Cornerstone Business Center
01.2014 - 01.2015
Provided attentive and responsive Customer Service,
Sold some items.
Education
High School Diploma or GED - Equivalents To A U.S. High School Diploma Or GED
Our Lady of Apostles Secondary School
Yaba, Lagos State, Nigeria
2005
Bachelor of Science - Applied Biology
Rivers State University of Science And Technology
Port Harcourt, Nigeria
07.
MBA -
UKM
Malaysia
03.2009
Skills
Very Good/Excellent Communication Skills
Strong Administrative Support Ability
Very Good Presentative and Organization Abilities
Some Computer Skills: MS Word, MS Power point, etc
Strong Data entry ability and detail oriented
Very Good/Excellent Client/Customer Service Skills
Analytical Skill(s)
Ability to show empathy to distressed people
Teamwork and collaboration
Customer service
Problem-solving
Certification
Licensed in some areas of Insurance including Accident, Sickness, Property and Casualty.
CNA (Certified Nurse Aide) License/Certificate
Received Some Training in Business Analysis field.
Interests
Youth Development Programs, Technology and Innovation
Provide guidance and support to empower the next generation of leaders
Project Management, Administration, and Public Health,
Financial Management, Business Analysis and Customer Service
Volunteer work, Personal Development and Self-Improvement
Timeline
Independent Contractor
Liveops
03.2025 - 07.2025
Licensed Healthcare Agent
Connexion Point LLC USA(acquired by Integrity Marketing Group LLC)
07.2021 - 12.2024
Resident Assistant
Daybreak Village Assisted Living
07.2017 - 12.2017
Team Member
Kentucky Fried Chicken (KFC)
11.2016 - 11.2016
Public Relations Officer
Nice Diagnostic Services
03.2015 - 03.2015
Customer Service & Business Management
Cornerstone Business Center
01.2014 - 01.2015
High School Diploma or GED - Equivalents To A U.S. High School Diploma Or GED