Outcome-oriented Healthcare Professional offering distinguished career in bridging gap between scientific, medical, and governmental communities to move programs/projects that contribute to maintaining the individual’s safety and well-being, strengthen health systems, promote healthy lifestyles, provide education and support, facilitate community integration and exploration of innovative ideas. Possess exceptional skills in project/program management, healthcare delivery, data collection and analysis, research and development, and work with at-risk populations.
Overview
19
19
years of professional experience
Work History
Program Manager
Kahak Healthcare Services
01.2022 - Current
Uchenna primary responsibility is the development and implementation of the residents Individual Service Plans (ISP)
She coordinates activities designated to ensure that the established goals and objectives are accomplished in accordance with prescribed priorities and time frames
Ensures compliance with all state and federal regulatory guidelines, including Medicaid, licensure, and Commission on Accreditation of Rehabilitation Facilities (CARF), as well as other funding sources and company policies and procedures
Supervise and coordinate the work activities of assigned staff
Perform the aspects of personnel management including assisting in the hiring, training, orientation, guidance, consultation and job performance appraisal of assigned staff
Responsible for the development of the Individualized Service Plan and serve as a Chair of quality improvement meetings
Responsible for convening meetings, arranging for the participation of the individual, direct care staff, parents/guardians, facility representatives and ensure that proper documentation is completed in a timely manner
Responsible for the assessment of assigned individuals to identify; individual strengths and needs, support services to address needs, individual preferences, identification of gaps in the provision of services and barriers to programmatic, vocational and community successes
Ensures to organize and update individual case files
Attends ISP meetings in collaboration with the Support Coordinators, CSB, Facility Representative, Parents/Guardians and Direct Care Giver to discuss Service Plans/Services needed to address the needs of the individual requiring support
Prepares Part V, Service Authorization and Justification on WAMS and submit for approval in order to kick-start support service for the individual in need of support
Prepare Quarterly Reports for individuals under my caseload in a timely manner, send to the Support Coordinator and parent/guardian for signing and upload in WAMS
Responsible for ensuring that the training/services specified in the plan are implemented in response to the needs of the individuals served and that the Service Plan and its subsequent review and revision are completed within the time frame established
These include, but are not limited to, Regular meetings with Trainers to; Assess needed changes in the Individual’s program, develop new, appropriate Individual objectives/training scenarios, oversee the daily gathering of data to be used in the development and revision of the Individual’s behavior plans and program objectives
Provide Case Management activities to assigned Individuals; in particular, functions as a liaison between community and DBHDS including attending meetings and other residential programs and contacting parents and guardians regarding day-to-day concerns
Compiles monthly progress and behavioral reports for assigned Individuals and forwarding reports and any supplemental information to appropriate residential facility staff, guardians and to the Individual’s file
Communicate with consultants as needed in an effort to provide care for residents
Coordinates both In-House and Community based services in order to promote integration of services
Communicate closely with families and Support Coordinators to ensure the appropriate services are being provided
Monitor and ensure the workshops and outside recreational activities of the individuals are met
Perform Billing of Medicaid every week for all individuals to ensure timely reimbursement of services are achieved
Responsible for preparing payroll for all staff bi-weekly, and ensures all payments of staff are done accurately
Promote individual rights and responsibilities
Assistant Program Manager
Service Source Inc
Herndon, VA
06.2020 - 12.2022
Uchenna was responsible for creating, leading, and supporting participants with intellectual and developmental disabilities in their daily activity program in the areas of academics, social life and leisure skills as well as recreational activities
She assisted in the development and implementation of Personal Centered Individual Service Plan (ISP), including but not limited to social, community inclusion, communication, behavior and skills development
Ensured compliance with all state and federal regulatory guidelines, including Medicaid, licensure, and Commission on Accreditation of Rehabilitation Facilities (CARF), as well as other funding sources and company policies and procedures
Provided active engagement and support for all individuals assigned, including community integration and inclusion, training, leisure, communication, mobility, behavioral consultation, personal care, medication, safety and risk management to improve individual’s health and total well-being
Inputted and implemented Person Centered Plans (PCP) outcomes, support activities, and protocols as written to ensure a safe and healthy environment
Ensured proper documentation of progress reports on database
Collected and managed accurate data using electronic documentation for the PCP, Quarterly Reports and Daily Notes according to regulatory and company standards
Informed Program Supervisor of any missing or inaccurate data immediately
Responsible for providing crisis management for individuals that demonstrated violent behavior
Utilized behavioral intervention techniques, proper lifting, feeding, and transferring techniques as needed
Responsible for a safe, clean, and orderly environment
Immediately reported any unsafe conditions or medical concerns to the Program Supervisor
Followed established written protocols and plans
Reported any allegations of abuse, neglect and exploitation according to Service Source Inc policies and procedures
Completed Incident Reports and adhered to all Health and Safety Regulations
Communicated with family members, guardians, authorized representatives, residential providers and support coordinators regarding participant’s illness, incidents, and progress at the direction of the Program Supervisor
Attended staff meetings and training as required
Public Health Research Analyst
Centre for Infectious Disease Epidemiology & Research
01.2015 - 12.2019
Participated in a government funded public health research titled; ‘Prematurity Immunology in Mothers Living with HIV and their Infants Study’ (PIMS)
PIMS is a prospective cohort study in South Africa investigating the association between antiretroviral therapy (ART) use, preterm delivery (PTD) and small-for-gestational age (SGA) live births
PIMS main hypothesis is that ART initiation in pregnancy and ART-induced hypertension are associated with PTD and SGA respectively, and that reconstitution of cellular immune responses in women on ART from before pregnancy results in increases in PTD of GA infants
Led engagements in the collection, management, and analysis of clinical data
Enrolled research participants and issued informed consent forms
Compiled healthcare data from databases, surveys, questionnaires, focus group discussions and hospital records in compliance with data quality and data integrity
Developed and prepared reports by utilizing available data analytical tools, such as MS Excel, Tableau and SAS which enhanced the analysis and interpretation of data needed to make informed healthcare decisions
Exercised timely and accurate data mining techniques to ensure consistent conclusions of data reports
Prioritized the understanding of the clinical and operational issues requiring resolution
Leveraged strong analytical skills to determine solutions and resolve healthcare problems
Communicated reports/ ideas to stakeholders both orally and in writing
Collaborated with stakeholders, clinical and technical experts, and functional teams to leverage knowledge, interpret outputs, deploy solutions, and provide actionable insights
Converted data to usable information that was easily understandable
Documented all analysis by strictly adhering to the established protocols, ensuring the reliable replication of results by an independent reviewer
Established effective working relationships with others throughout the organization
Adhered to good clinical practices, good clinical data management practices, and to standard procedures and working instructions
Clinical Laboratory Scientist
First Faith Medical Centre
02.2006 - 11.2014
Identified and diagnosed infectious diseases using the analysis of biological specimens through scientific testing on samples and reporting results to physicians
Performed a wide variety of medical tests including blood sampling, urinalysis and microbiological examinations
The typical purpose of these tests is to detect the presence or absence of medical abnormalities and diseases
Prepared and organized samples/specimens for testing
Labelled, handled, processed, and stored specimens
Identified sample problems and assisted in resolving them appropriately
Performed daily quality control checks
Prepared testing equipment and assisted with preventive maintenance
Notified appropriate technical staff of equipment problems
Prepared and maintained complete and accurate records of reagents or media using established procedures, formulas, stock solutions and fixed measuring volume devices
Performed data entry and data analysis using MS Excel
Prepared protocols/logs or other appropriate documents
Identified specimen problems and demonstrated ability to appropriately resolve them
Interpreted and reported results based on findings using PowerPoint
Complied with all health and safety policies, procedures, and practices
Maintained cleanliness, orderliness and supplies
Helped with administrative tasks when needed
Education
Master of Science - Management and Data Analytics
University of North America
Fairfax, VA
03.2024
Master of Public Health (MPH) - Health Systems
University of Cape Town
07.2017
Bachelor of Science - Applied Microbiology & Brewing
Nnamdi Azikiwe University
Awka, Nigeria
09.2005
Skills
MS Office
SAS
SQL
Hadoop
Splunk Server
Tableau
R Programming
Phyton
MS Power BI
Project Management
Detail Oriented
Strategic Planning
Process Improvement
Team leadership and direction
Program Leadership
Projects
Prematurity Immunology in Mothers Living with HIV and their Infants Study (PIMS).
Pediatric Nurse Training Activity in South Africa.
Antiviral Effects of Mangifera Indica and Thymus Vulgaris Leaves Extracts on Newcastle Disease Virus.
Timeline
Program Manager
Kahak Healthcare Services
01.2022 - Current
Assistant Program Manager
Service Source Inc
06.2020 - 12.2022
Public Health Research Analyst
Centre for Infectious Disease Epidemiology & Research
01.2015 - 12.2019
Clinical Laboratory Scientist
First Faith Medical Centre
02.2006 - 11.2014
Bachelor of Science - Applied Microbiology & Brewing
Program Coordinator | Research Associate | Health IT Specialist at George Washington University School of Medicine - Medical Faculty AssociatesProgram Coordinator | Research Associate | Health IT Specialist at George Washington University School of Medicine - Medical Faculty Associates