5 years of experience in a highly multiplexed environment of Information technology and service Industry with expertise in OT service management with profound insights on ITIL framework. A diversified exposure in analysis, design, development, and implementation of web-based applications. Experience on Java J2EE and application analysis. Proven ability to work creatively and analytically in problem solving environment. Well skilled in all stages of Software Development Life Cycle (SDLC) including requirement analysis, design, development, testing, deployment, also support and maintenance with various methodologies such as Waterfall, Incremental, Iterative and Agile Methodologies. Expertise in XML technologies such as XSL, XSLT, XML schemas, XPath, XForms, XSL-FO and parsers like SAX, DOM. Experience in using analytical tools like Splunk, Dynatrace and ETL tools like Talend, Alteryx. Experience using Google Cloud application like Cloud Run, GKC, Cloud Storage. As an application analyst, I take part in monitoring and coordinating efforts during releases. Investigate and diagnose incidents to restore a failed IT service using monitoring tools and application logs. Experienced in performing SQL/ PL-SQL programming with various RDBMS systems such as Oracle, MySQL, and Mongo DB Excellent problem-solving skills with strong technical background and good interpersonal skills. Quick learner and excellent team player, ability to meet deadlines and work under pressure.