Udechukwu Nwakor
Forest,United States
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Production and Quality Process Improvements Intern
Delta Star, Inc.
Lynchburg, United States
07.2023 - Current
- Continuous improvement process and data collection
- Analysis and design visual dashboards and business reports.
- Collaborated with other team members.
- Communicated progress of projects to leadership.
- Managed day to day workflow with the team
- Supervised and mentored Junior team members during projects
- Participated in quality improvement projects with team.
- Communicated effectively to team members and hosted meetings using Microsoft office products
Patient Access Representative
Centra Health
Lynchburg, United States
02.2023 - 06.2023
- Provided customer and financial services while maintaining costumer satisfaction
- Facilitated excellent customer service to patients and medical staff.
- Trained new staff on filing, phone etiquette and other office duties.
- Responded to inquiries by directing calls to appropriate personnel.
- Providing excellent customer service by promptly answering patient inquiries.
- Communicated clearly with employees,and patients to keep everyone on same page and working toward established business goals.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Nutrition Services Assistant
Centra Health
Lynchburg, United States
09.2021 - 02.2023
- Upheld strict confidentiality standards while handling patient information and dietary orders
- Maintained adequate supply inventory levels by monitoring and reordering food stock and dry goods.
- Developed systems-based approach to establish successful completion of food delivery tasks.
- Fostered collaborative team approach to meet scheduled deadlines.
- Maintained effective communication and professionalism while providing services for families and employees
Engineering Intern
Delta Star, Inc.
Lynchburg, United States
11.2021 - 04.2022
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects. OSHA 10 Certification completed
Education
Associate of Engineering Science - Engineering
Central Virginia Community College
Mechatronics Educational Certificate - Engineering
Central Virginia Community College
Skills
- Mechanical Drawings and Product Design using Autodesk Inventor
- Teamwork and Collaboration
- Problem Solving Skills
- Microsoft Office Suite
- Technical Support and Help Desk Operations
- Hardware Installation and Troubleshooting
Technical Skills
Languages: C++, Python, JavaScript, MATLAB
Tools: Visual Studio, Microsoft 365( Excel, PowerPoint, Outlook, Access)
Timeline
Production and Quality Process Improvements Intern
Delta Star, Inc.
07.2023 - Current
Patient Access Representative
Centra Health
02.2023 - 06.2023
Engineering Intern
Delta Star, Inc.
11.2021 - 04.2022
Nutrition Services Assistant
Centra Health
09.2021 - 02.2023
Associate of Engineering Science - Engineering
Central Virginia Community College
Mechatronics Educational Certificate - Engineering
Central Virginia Community College