Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
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Udechukwu Nwakor

Forest,United States

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Production and Quality Process Improvements Intern

Delta Star, Inc.
Lynchburg, United States
07.2023 - Current
  • Continuous improvement process and data collection
  • Analysis and design visual dashboards and business reports.
  • Collaborated with other team members.
  • Communicated progress of projects to leadership.
  • Managed day to day workflow with the team
  • Supervised and mentored Junior team members during projects
  • Participated in quality improvement projects with team.
  • Communicated effectively to team members and hosted meetings using Microsoft office products

Patient Access Representative

Centra Health
Lynchburg, United States
02.2023 - 06.2023
  • Provided customer and financial services while maintaining costumer satisfaction
  • Facilitated excellent customer service to patients and medical staff.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Communicated clearly with employees,and patients to keep everyone on same page and working toward established business goals.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Nutrition Services Assistant

Centra Health
Lynchburg, United States
09.2021 - 02.2023
  • Upheld strict confidentiality standards while handling patient information and dietary orders
  • Maintained adequate supply inventory levels by monitoring and reordering food stock and dry goods.
  • Developed systems-based approach to establish successful completion of food delivery tasks.
  • Fostered collaborative team approach to meet scheduled deadlines.
  • Maintained effective communication and professionalism while providing services for families and employees

Engineering Intern

Delta Star, Inc.
Lynchburg, United States
11.2021 - 04.2022
  • Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects. OSHA 10 Certification completed

Education

Associate of Engineering Science - Engineering

Central Virginia Community College

Mechatronics Educational Certificate - Engineering

Central Virginia Community College

Skills

  • Mechanical Drawings and Product Design using Autodesk Inventor
  • Teamwork and Collaboration
  • Problem Solving Skills
  • Microsoft Office Suite
  • Technical Support and Help Desk Operations
  • Hardware Installation and Troubleshooting

Technical Skills

Languages: C++, Python, JavaScript, MATLAB

Tools: Visual Studio, Microsoft 365( Excel, PowerPoint, Outlook, Access)

Timeline

Production and Quality Process Improvements Intern

Delta Star, Inc.
07.2023 - Current

Patient Access Representative

Centra Health
02.2023 - 06.2023

Engineering Intern

Delta Star, Inc.
11.2021 - 04.2022

Nutrition Services Assistant

Centra Health
09.2021 - 02.2023

Associate of Engineering Science - Engineering

Central Virginia Community College

Mechatronics Educational Certificate - Engineering

Central Virginia Community College
Udechukwu Nwakor