- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
- Gardening
- Documenting and sharing travel experiences
- Animal Care
- Auto Repair/Restoration
Joshua Uhl
Dickinson,TX
Summary
With over 30 years of experience in customer service, including 23 years in managerial roles and 12 years as a successful store manager, I have developed a strong operational efficiency that drives results. Throughout my career, I have honed my skills in recruiting and hiring top talent, ensuring that my teams are comprised of skilled individuals dedicated to delivering exceptional customer service. My extensive background in customer service and management positions me as a seasoned professional capable of leading teams to achieve excellence.
Overview
25
25
years of professional experience
Work History
Store Manager
AutoZone
04.2018 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and Zoners.
- Assisted in recruiting, hiring and training of team members.
- Had the unique opportunity to open a brand new store in 2019
Store Manager Automotive
Sears
08.2015 - 01.2018
- Led team of automotive professionals in providing exceptional customer service and assistance with vehicle maintenance issues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Store Manager
Wal-Mart
07.2013 - 08.2015
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Management Team Member
Sears
03.2000 - 07.2013
- Promoted from Receiving Lead up to Automotive Store Manager.
- Supported management with administrative tasks such as scheduling, inventory management, and monitoring daily sales reports.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Science - Information Systems
05-2001
- Fundamental programming, MS Office, computer assembly, troubleshooting, networking
- GPA: 3.0
Skills
- Operational efficiency
- Outstanding communication skills
- Recruitment and hiring
- Training and mentoring
- Team building and leadership
- Multitasking and organization
- Customer service management
- Key performance indicators
- Expense management
Interests
Timeline
Store Manager - AutoZone
04.2018 - 12.2024
Store Manager Automotive - Sears
08.2015 - 01.2018
Assistant Store Manager - Wal-Mart
07.2013 - 08.2015
Management Team Member - Sears
03.2000 - 07.2013
Brazosport College - Associate of Science, Information Systems