Experienced with patient record management and administrative tasks in healthcare settings. Utilizes communication skills to enhance staff coordination and patient interactions. Track record of efficiently handling multiple tasks and ensuring compliance with healthcare regulations and confidentiality standards.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Unit Secretary
Aloha Nursing Rehab Centre
01.2024 - Current
Receiving and responding to telephone calls in a professional manner, communicates messages in a timely manner to nurses and responsible party
Completes and maintains resident inventory on admission and discharge
Informs licensed staff of laboratory/radiology reports
Files laboratory/radiology reports appropriately in the residents' charts after medical personnel have reviewed/dated/initialed documents
Arranges for physicians, consultation, dialysis, dental, and other appointments
Arranges transportation as needed while preparing the necessary paperwork
Records information in the resident appointment binder and informs the nurse of incoming orders
Maintains the transportation log
Prepares envelope with appointment and transportation information and necessary papers
(Face sheet, most recent physician's order sheets and doctor's progress notes, consult notes if applicable
Obtains stock supplies from basement for both the storage and medication rooms
Monitors and assists with call lights
Responds to Loud-mate/Posey alarms to ensure residents' safety
Maintains residents' identification bands
Obtains resident photo upon admission and uploads into LTC
Performs monthly check of physician's order sheets for physician's signatures for end of the month
Small Business Owner - Food
Southern Grinds
06.2015 - Current
Company Overview: Small Food Business with my husband & partner
Southern & Local Foods
Ad & Marketing on Social Media - Graphic Designer
Created each menu with Photoshop & other Apps
Handle Shopping & Supply orders with Stores
Food Prep & Cook
Customer Service
Small Food Business with my husband & partner
Southern & Local Foods
Nursing Administrative Assistant
Aloha Nursing Rehab Centre
01.2023 - 01.2024
Overseeing all staffing needs of the Nursing Department
Liaise with recruiting agencies to fill staffing vacancies in a timely manner
Maintain agency cost tracking and processing of agency invoices for nursing admin approval
Receives and responds to telephone calls in a professional manner, communicates messages in a timely manner to nurses and responsible parties
Assists with attendance tracking and compliance of credentials and certifications of Nursing Services employees and contract staff
Performs general secretarial and administrative duties as required or requested by the Director of Nursing Services and nursing administration
Coordinates and makes arrangements for Nursing Services meetings such as departmental meetings, trainings, in-services, Nursing new hire orientation, etc
Prepares agendas, takes and transcribes meeting minutes for Nursing Departmental meetings
Performs reminder notifications to nursing department staff for all mandatory trainings and Relias trainings via email or text message
Tracks Nursing staff compliance of credentials and certifications
Coordinates and oversees residents' dental and podiatry visits
Performs other duties as assigned or required
Kitchen Helper
Rite Of Passage
03.2022 - 01.2023
Maintains the entire dining and preparation facility in a constant state of sanitary acceptance
This includes but is not limited to the kitchen, dining room, all storage areas, outside areas, refuse areas, garbage cans and all loading docks
Insures that all areas are maintained in a sanitary condition that meets or exceeds the requirements set forth by Federal, State, local and Tribal (where applicable) regulations
Responsible for cleaning and maintaining small wares and food preparation equipment
Reports any problems with equipment and/or necessary repairs or cleanliness issues to the supervisor
Ensures exceptional customer service is provided to all students, staff and guests
Completes required reports and documentation in a timely manner, where applicable, and provides management with required reports and advises of any problematic situations
Complies with and implements the ROP Policies and Procedures as detailed in the appropriate manuals/handbooks
Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and ROP policies and procedures
Assists with the correction of deficiencies and quality improvement efforts
Attends and participates in all required meetings
Ensures the safety, health and welfare of staff and students at all times
Provides encouragement, guidance and resources to staff and students when needed
Models and ensures all program norms are upheld without compromise
Acts as a positive role model and mentor for both staff and students
Treats others with respect, confronts negative behavior and supports confrontations
Commits to attending all training and staff development classes in order to ensure sufficient hours of training on an annual basis
Notifies supervisor if annual training hours are deficient
Other duties as assigned, verbally or in written form
Assists with special functions that support the effort of the company
Participates in Site, Region and/or Company events as required
Independent Contractor - Office Assistant
CHEERHAWAII USA
01.2015 - 04.2021
Assisting our Administrative Director in various tasks, use QuickBooks in retrieving payments, make deposits, inputting customer information, send invoices, email corresponding, graphic designer, etc
I am a team player, very organized, self-motivated, takes initiative, quick learner, problem-solver, hard worker, creative, honest, take pride in my work
Programs/Apps used: MS Office Suite, Photoshop, QuickBooks
Federal Contractor - Food Service Worker/Light-truck Driver
Innovative Federal Operation Group
06.2019 - 04.2020
Food Service Worker duties -
Prep assigned nourishment snacks for Vets 3x/ day from Dietician
Prep Beverage & condiment cart before each meal
Receive & Restocking refrigerators and storeroom with expiration dates on bins
Wiping, cleaning, sanitizing, and mopping kitchen
Keeping place tidied
Rotating items as expiring dates arrive
Restocking kitchenettes with necessary supplies and nourishments at each wing for Nurses administering meds
Keep kitchenettes clean
Making various cold sandwiches for Vets as instructed or requested, with following the hand washing & sanitized policy
Deliver 3x/ day meals to hospice wing
Washing/ rinsing/ sanitizing all dishes in machine
Light-Truck Driver duties -
Pick-up meals 3x/ day from Tripler kitchen (NCD) & return rinsed dishes to Tripler kitchen 3x/ day in our 3 food carts + dish rack
Prep, place drinks/ assigned nourishment onto each meal trays 3x/ day
Placing 3 food carts into warmers, to reheat the hot foods & chill the cold foods/ beverages before each meal
Carefully transferring meal trays to specific food carts - those eating in the dining hall & those dining in their rooms
Inventory Control
Heavy lifting
Receive & Restocking refrigerators and storeroom with expiration dates on bins
Wiping, cleaning, sanitizing, and mopping kitchen
Keeping place tidied
Rotating items as expiring dates arrive
Picking up dirty bin at the hospice wing for each meal
Making various cold sandwiches for Vets as instructed or requested, with following the hand washing & sanitized policy
Washing/ rinsing/ sanitizing all dishes in machine
Office Assistant ll & Online Store Manager
101 FINANCIAL GROUP, LLC
01.2015 - 05.2019
Prepared student manuals for our Instructors by receiving orders, printing student calendars, cover letters, labels, weigh-bills, prep student binder to be mailed out to student/instructor
Email correspondence with student/instructors
Brought organization to the office, order's dept., took initiative in updating inventory for office/manual supplies, I am hard working, trustworthy, organized and self-motivated
Programs/Apps used: MS Office Suite, QuickBooks
Inventory Control: managing & organizing store products, heavy lifting, weekly and monthly inventory
Web designing & visual design
Take photos of store merchandise, edit on Photoshop and publish on store site
Package & fold all apparel that come in
Event prepping, designing & printing badges, run reports, prep orders, create shipping labels, packaging all orders, correspond with customers, answering phone calls, filling, keep office clean
Problem solving, team player, organizer, positive, self motivating, hard worker
Caregiver
08.2013 - 08.2014
Laundry, cleaning
Meal prepping/ cooking
Assisting in toiletry and showering
Shopping
Taking to doctor appointments
Attended outreach classes with client
Prepped medication
Take client out for walks
And more
CIRCULATION STUDENT WORKER
BRIGHAM YOUNG UNIVERSITY-HAWAII
08.2010 - 08.2013
While in school turned our library into place all were welcomed
We provided a customer service environment to our patrons, students, professors, community and especially with various departments in the library
Fulfilled office duties, performed security checks hourly, checked books/media in and out, reshelved and shelf-reading done daily, provided services to help students/professors with Reserve books, a service were the library provided textbooks/materials so students could have access outside class
Organized storage room, in-charge of holiday/event decorations, student-lead in library orientation and trained student workers in using Photoshop
Caregiver
03.2011 - 03.2012
Light cleaning, laundry, keeping area clean
Assisting in toiletry and showering
Prepping meals
Client was bedridden - turning and shifting client several times
Assisted client's daughter, who suffered with Parkinson
EXS STUDENT SECRETARY
BRIGHAM YOUNG UNIVERSITY-HAWAII
04.2002 - 03.2004
Assisted Dept
Secretary, fulfilled office duties, decorated the Bulletin board, deliver/checked mail, update website with Dreamweaver, assisted our Professors/Instructors, filing, inputting and organizing office space
Education
B.A. - Independent Studies, emphasis in Pacific Island Studies & ART3D
Brigham Young University - Hawaii
Laie, HI
08.2013
High school or equivalent -
Kahuku High & Intermediate School
Kahuku, HI
01.2001
Skills
MS Word
Quick Books
Photoshop
SIrsi WorkFlows
Administrative Assistant
Filing
Outlook
Excel
Library Services
Visual Design
Management Experience
Customer Service
Animal Care
Food Service
Cooking
Graphic Design
Clerical experience
Computer literacy
Inventory control
Management
Microsoft Outlook
Microsoft Word
Photo editing
Adobe Photoshop
Photography
Web Design
Office experience
Word processing
Meal preparation
Food production
Driving
Van driver
Cleaning
Kitchen experience
Supervising experience
Cash handling
Google Docs
Administrative experience
Time management
Certification
Food Safety Training & Certification - 12/01/22, 12/31/25
TB2 Clearance + Physical, 03/01/19, Present
Driver's License - 2029
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Customer service, Proficient, 08/01/20
Timeline
Unit Secretary
Aloha Nursing Rehab Centre
01.2024 - Current
Nursing Administrative Assistant
Aloha Nursing Rehab Centre
01.2023 - 01.2024
Kitchen Helper
Rite Of Passage
03.2022 - 01.2023
Federal Contractor - Food Service Worker/Light-truck Driver
Innovative Federal Operation Group
06.2019 - 04.2020
Small Business Owner - Food
Southern Grinds
06.2015 - Current
Independent Contractor - Office Assistant
CHEERHAWAII USA
01.2015 - 04.2021
Office Assistant ll & Online Store Manager
101 FINANCIAL GROUP, LLC
01.2015 - 05.2019
Caregiver
08.2013 - 08.2014
Caregiver
03.2011 - 03.2012
CIRCULATION STUDENT WORKER
BRIGHAM YOUNG UNIVERSITY-HAWAII
08.2010 - 08.2013
EXS STUDENT SECRETARY
BRIGHAM YOUNG UNIVERSITY-HAWAII
04.2002 - 03.2004
B.A. - Independent Studies, emphasis in Pacific Island Studies & ART3D
Brigham Young University - Hawaii
High school or equivalent -
Kahuku High & Intermediate School
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