Uinise Tonga
Hurst
Summary
Dynamic professional with extensive experience at USPS and Alan Ritchey, excelling in problem-solving and customer service. Proven track record in optimizing workflow efficiency and enhancing distribution services. Strong collaborator with a focus on quality control and safety, dedicated to improving processes and fostering relationships to achieve outstanding results.
Overview
5
5
years of professional experience
Work History
Mail Clerk
USPS
12.2024 - Current
- Sorted and organized incoming mail for efficient distribution within facility.
- Operated various postal equipment to ensure timely processing of packages and letters.
- Assisted customers with inquiries, providing information about services and delivery options.
- Maintained accurate records of mail handled, ensuring compliance with USPS standards.
- Collaborated with team members to streamline mail sorting processes and improve workflow efficiency.
- Implemented best practices for packaging materials to reduce damage during transit.
Expeditor
Alan Ritchey
11.2021 - 12.2024
- Coordinated timely delivery of materials to optimize workflow efficiency.
- Monitored inventory levels to ensure stock availability and reduce delays.
- Collaborated with suppliers to streamline procurement processes and enhance communication.
- Implemented process improvements that reduced turnaround times for order fulfillment.
- Analyzed shipping schedules to identify opportunities for cost savings and improved service levels.
- Oversaw quality control checks to maintain high standards in material handling procedures.
- Developed strong relationships with vendors to ensure reliable supply chain operations.
Health Care Assistant
AAA Quality Home Care
11.2020 - 11.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient health status, reporting changes to nursing staff promptly.
- Communicated effectively with patients and families, providing emotional support and education.
- Coordinated care plans with multidisciplinary teams to enhance patient outcomes.
- Trained new staff on best practices for patient care and safety protocols.
- Developed strong relationships with patients, fostering trust and encouraging compliance with treatment plans.
- Evaluated patient needs regularly, adjusting care approaches to meet evolving requirements efficiently.
Education
High School Diploma -
Liahona High School
Nukualofa, TongaSkills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Distribution services
- Mail distribution
Timeline
Mail Clerk
USPS
12.2024 - Current
Expeditor
Alan Ritchey
11.2021 - 12.2024
Health Care Assistant
AAA Quality Home Care
11.2020 - 11.2021
High School Diploma -
Liahona High School