Summary
Overview
Work History
Education
Skills
Timeline
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Ukari Mulkey

Lockport,NY

Summary

Organized and dependable candidate who is looking to make a change in career paths. Motivated candidate who is successful at managing multiple priorities while learning new tasks. Willing to take on added responsibilities to meet team goals, while maintaining a positive attitude.

Overview

6
6
years of professional experience

Work History

Clinical Care Specialist

Horizon Health Services
09.2022 - Current
  • Developed strong client relationships through consistent communication and attentive service.
  • Mentored onboarding team members, fostering professional growth through guidance on best practices in the industry.
  • Listened and responded to patient requests and forwarded necessary information to superiors.
  • Documented necessary information during clinical conferences.
  • Attended weekly drug court as the liaison to provide updates on the patients progress.

Bank Teller

Northwest Bank
04.2021 - 07.2022
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Dietary Aide

Elderwood At Lockport
10.2017 - 04.2022
  • Improved resident satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for residents with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Collaborated with healthcare professionals to develop individualized meal plans based on resient needs, resulting in better health outcomes.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.

Education

Bachelor of Arts - Psychology

University At Buffalo
Buffalo, NY
05.2021

Associate of Arts - Liberal Arts

Niagara County Community College
Sanborn, NY
05.2019

Skills

  • Customer Relations
  • Management collaboration
  • Documentation Management
  • Time Management
  • Task Prioritization
  • Adaptability and Flexibility

Timeline

Clinical Care Specialist

Horizon Health Services
09.2022 - Current

Bank Teller

Northwest Bank
04.2021 - 07.2022

Dietary Aide

Elderwood At Lockport
10.2017 - 04.2022

Bachelor of Arts - Psychology

University At Buffalo

Associate of Arts - Liberal Arts

Niagara County Community College

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Ukari Mulkey