ULA THAO
Shakopee,MN
Summary
Seeking a full time position to utilize my extensive administrative knowledge and proficiency in a well established professional setting by committing to provide exceptional guest service.
Overview
25
25
years of professional experience
Work History
Chiropractic Assistant
SMSC Gaming Enterprise
04.2023 - Current
- Assisting Chiropractic & Physical Therapists Providers with patients
- Scheduling patients with 8 Providers
- Filing, mail, faxing
- Setting up rooms for nutrition appointments
- Maintaining clean red light Sauna Pods
- Checking end of month inventory for supplements
- Running Provider’s daily reports
- Stocking Providers’ rooms with daily necessities
- Taking patient vitals
- Assisting patients with decompression table and Footmax
- Handling credit card payments & running end of day sales reports
Program Assistant/Administrative Assistant
SMSC Gaming Enterprise
11.2022 - 04.2023
- Assisting employees with our Employee Assistance Programs
- Scheduling clients with our mental health Providers
- Filing, mail, faxing
- Assisting employees with benefits along with HR staff
- Assisting Providers with paperwork for clients
- Data entry & small billing entries
- Maintaining clean office space for all clinic & Providers
- Ordering office supplies
- Prepping charts for clients
- Blocking schedule for Providers
- Finding creative solutions for clinic / benefits / aesthetics
Wellness Coach / Owner
Willow Creek Nutrition
11.2020 - 09.2022
- Small business owner
- Blending healthy meal replacement shakes & teas
- Handling inventory through spreadsheets
- Ordering inventory & supplies
- Handling all cash & credit transactions
- Creating personalized meal plans for clients
- Maintaining & providing a clean working area
- Monitor online & text orders
- Posting social media content using Canva & PhotoRoom
- Regular end of shift cleaning duties: sweeping, mopping, etc
Wellness Coach
10th & Main Nutrition
01.2018 - 11.2020
- Blending healthy meal replacement shakes & teas
- Handling inventory through spreadsheets
- Ordering inventory
- Creating personalized meal plans for clients
- Lead trainer for new employees
- Maintaining & providing a clean working area
- Monitor online & text orders
- Regular end of shift cleaning duties: sweeping & mopping
Restaurant Server
SMSC Gaming Enterprise-Mystic Lake Casino
04.2014 - 04.2018
- Responsible for taking food and beverage orders accurately
- Maintaining promotion(s) knowledge to accommodate guest needs
- Providing a clean working area for employees and guests
- Monitor food line to assist with food running
- Being in compliance with side work when cut from floor
- Handling floor coverage for other servers on break
- Lead Trainer for new employees
- Please note varied positions below
Casino Floor Server
SMSC Gaming Enterprise
10.2007 - 04.2014
- Cash handling
- Selling snacks and cigarettes
- Lead trainer for new hires
- Maintaining clean self serves and bar/self-service stations
- Handling floor coverage for other servers on break
- Handling clean and dirty ashtrays for High Stakes and main floor pits
- Running food and cigarette comps for guests in High Stakes Slots and Blackjack
- Cleaning beverage carts at end of shift for next shifts' use
Front Desk Receptionist
Progressive Eyecare & Associates
03.2007 - 08.2007
- Scheduling office appointments
- Handling all referrals
- Preparing patient medical charts
- Data entry and small billing entries
- Filing/Answering multiple phone lines
- Routing patient messages to Doctors and Technicians
- Mail handling
- Handling all medical records and requests
- Preparing and sending patient registration packets out
- Floater to other satellite offices
Medical Receptionist
Colon & Rectal Surgery and Associates, LTD
06.2005 - 03.2007
- Scheduling office and colonoscopy medical appointments
- Filing and handling mail
- Scanning all medical records to EMR (Electronic Medical Records)
- Handling all referrals and medical records request
- Handling multiple phone lines
- Verifying patient appointments
- Assisting Doctors as a Medical Assistant when short staffed
- Lab cleaning
- Faxing colonoscopy schedules to Endoscopy Center
- Routing all messages from patients to Doctors, Nurses, and Medical Assistants
Front Desk Receptionist
Allie Chiropractic Clinic
01.2001 - 03.2004
- Answering multiple phone lines
- Scheduling office and colonoscopy appointments
- Verifying appointment times for patients
- Filing, scanning records, preparing charts for doctors
- Taking messages for doctors and medical assistants
- Assisting doctors when short staffed
- Faxing colonoscopy schedules to the endoscopy center
- Cleaning lab room, customer service with patients
- Prepping medical records.
Education
Kinesiology
University of Minnesota Twin Cities
01.2004
Associates in Arts Degree - undefined
Century Community & Technical College
01.2003
High School Diploma - undefined
Central Senior High School
01.1999
Skills
- Goal oriented & enthusiastic team player
- Strong organizational and analytical skills
- Self-Driven
- Ability to handle high volume work under pressure
- Problem solver
- Possess great communication skills
- Fluent in English and Hmong
- Great social skills and ability to work with diverse cultures
- Knowledge of MS office and other software for word processing
- Dependable, accountable and punctual
Timeline
Chiropractic Assistant
SMSC Gaming Enterprise
04.2023 - Current
Program Assistant/Administrative Assistant
SMSC Gaming Enterprise
11.2022 - 04.2023
Wellness Coach / Owner
Willow Creek Nutrition
11.2020 - 09.2022
Wellness Coach
10th & Main Nutrition
01.2018 - 11.2020
Restaurant Server
SMSC Gaming Enterprise-Mystic Lake Casino
04.2014 - 04.2018
Casino Floor Server
SMSC Gaming Enterprise
10.2007 - 04.2014
Front Desk Receptionist
Progressive Eyecare & Associates
03.2007 - 08.2007
Medical Receptionist
Colon & Rectal Surgery and Associates, LTD
06.2005 - 03.2007
Front Desk Receptionist
Allie Chiropractic Clinic
01.2001 - 03.2004
Kinesiology
University of Minnesota Twin Cities
Associates in Arts Degree - undefined
Century Community & Technical College
High School Diploma - undefined
Central Senior High School
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