Ulani Perryman
Brooklyn,New York
Overview
8
8
years of professional experience
Work History
Account Manager
MedElite
08.2024 - Current
- Engage with Doctors daily, ensuring they are credentialed and onboarded to start at facilities
- Ensuring they have what they need for day to day visits, which includes labtops and other supplies
- Working closely with providers to create their monthly schedules and to approve their PTO and holidays
- Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities
- Maintain positive relationships with clinical providers, physicians, and medical groups
- Serve as the primary point of contact between MedElite and providers/external facilities addressing concerns, and ensuring a smooth communication
- Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders
- Proactively identify and address any issues or challenges that may arise in the relationship with external facilities
- Work collaboratively to find mutually beneficial solutions to enhance the overall partnership
- Analyze data related to facility relations, identify trends, and provide insights to management for strategic decision-making
Provider Relations Specialist
MedElite
07.2022 - 08.2024
- Communicates effectively with physicians and their office staff as well as with internal partners
- Responsible for maintaining and establishing relationships with providers, and physicians on a daily basis
- Influences membership growth and retention through the provider offices
- Monitors provider database of current data relating to provider and physician information
- Ensures provider directories are accurate
- Assisting with provider weekly schedules and facility appointments
- Investigates compliance issues, identifies root cause, and provides written report of findings and recommendations
- Meets on a regular basis in person or by telephone with assigned key provider groups to cultivate and strengthen relationships as well as solve any concerns that need to be addressed from each provider
- Sendings daily emails with resident visit lists for each provider's upcoming visits
Front Office Supervisor
Aloft Hotel
09.2021 - 07.2022
- Supervised front desk office team while providing feedback, as well as excellent guest satisfaction
- Provide support to the front office with proficient knowledge in light speed, billing, housekeeping, as well as customer relations
- Maintain guests ledger and balance the house daily for the accounting department
- Placing orders for our food and beverage while also maintaining a stocked Refuel section for guests to purchase snacks, drinks and food throughout their stay
Front Desk Agent
Aloft Hotel
09.2019 - 09.2021
- Greet and assign rooms to guests of the hotel
- Keep records of room availability and guests' accounts using computerized property management systems
- Perform simple bookkeeping activities, such as balancing cash accounts
- Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers
- Make and confirm reservations
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
Barista/Cashier
Orwashers Bakery
02.2019 - 09.2019
- Making and serving hot and cold beverages including coffee and espresso drink
- Educating customers about the menu options
- Opening and closing the station
- Maintaining inventory
- Keeping equipment clean and in running order
- Basic food preparation and service
Sales Associate
Dr Martens
04.2018 - 02.2019
- Selling Dr
- Martens' brand footwear, apparel and accessories
- Offering product and brand knowledge to consumers
- Processing sales transactions in the Retail Pro register system
- Cleaning and maintaining the retail storefront, stock room, and all employee areas, including dusting, cleaning mirrors
Hostess
Blue Fin
12.2016 - 04.2018
- Greeted and welcomed guests into the restaurant
- Used opentable to seat reservations and guests
- Answered calls, received and recorded dining reservations on the phone
- Presented menus, made recommendations and took orders
- Maintained both the interior and exterior of the restaurant, while also maintaining a clean and organized work area
Education
Associate's Degree - Foundation Arts / Studio Art
Borough Of Manhattan Community College
New York, NY05.2018
Skills
- Microsoft Word
- Excel
- Powerpoint
- Open Tables
- Lightspeed
- Customer Service
- Communication
- Leadership
- Time Management
Timeline
Account Manager
MedElite
08.2024 - Current
Provider Relations Specialist
MedElite
07.2022 - 08.2024
Front Office Supervisor
Aloft Hotel
09.2021 - 07.2022
Front Desk Agent
Aloft Hotel
09.2019 - 09.2021
Barista/Cashier
Orwashers Bakery
02.2019 - 09.2019
Sales Associate
Dr Martens
04.2018 - 02.2019
Hostess
Blue Fin
12.2016 - 04.2018
Associate's Degree - Foundation Arts / Studio Art
Borough Of Manhattan Community College
Similar Profiles
ALENE CORVILALENE CORVIL
Foreign Medical Doctor/Care Coordinator at MedeliteForeign Medical Doctor/Care Coordinator at Medelite
Dajha DalpeDajha Dalpe
Licensed Practical Nurse at MedeliteLicensed Practical Nurse at Medelite
Nicholas McGloneNicholas McGlone
Program Coordinator at MedEliteProgram Coordinator at MedElite