Ulas Gurel
Corporate Travel Supervisor & Senior HR Administrator
Doha
Summary
I have cultivated a diverse skill set through experiences across various domains, including the travel industry, airline field, facilities, construction, and administration. My career journey has taken me from smaller-scale companies to my current Corporate Travel Supervisor and Senior H.R. Administrator role at Petroserv Limited W.L.L, showcasing my adaptability and excellence in different environments.
As I embark on the next phase of my career, I offer a well-rounded skill set developed over years of experience, which includes:
- Office Management: Successfully overseeing operational workflows while optimizing resources.
- Negotiation Expertise: Proficiently building solid relationships with stakeholders like insurance brokers, landlords, hotels, and airlines to negotiate favorable terms.
- Inventory Management: Implementing efficient purchasing strategies and maintaining optimal inventory levels of equipment, goods, and consumables to reduce costs.
- Planning and Reporting: Using analytical insights to lead planning initiatives and generate comprehensive reports supporting informed decision-making.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Corporate Travel Supervisor & Senior HR Administra
Petroserv Limited WLL
Doha
05.2022 - Current
- Designed and implemented a corporate travel policy to streamline business trips and ensure compliance with corporate norms.
- Secure necessary approvals for business trips following the hierarchy and protocol established in the organization.
- Collect and organize detailed travel preferences and requirements from the traveling employees.
- Ensure all bookings, such as flights, accommodations, and ground transportation, are made timely and accurately.
- Played a pivotal role in meticulously planning and organizing a rationalized monthly and annual travel budget.
- I utilized expert negotiation tactics with travel agencies to secure favorable rates, travel deals, and contracts, demonstrating a keen understanding of the industry dynamics.
- Facilitated the renewal of Group Health Insurance, adeptly handled insurance claims, and performed associated tasks to ensure employees’ well-being.
- Oversaw the negotiation and renewal of rental agreements, in addition to determining inventory supply needs, including the procurement of stationery, pantry consumables, and cleaning materials.
- Successfully designed and maintained an internal HR database for secure and efficient employee record keeping.
- Maintained comprehensive records of goods ordered and received while efficiently reviewing and processing purchase orders for office supplies and equipment, ensuring operational readiness at all times.
Business Development Manager
Victoria Travels
Doha
04.2021 - 02.2022
- Plan and oversee new marketing initiatives to identify and leverage opportunities to promote the business and product through various marketing channels.
- I have implemented strategies to enhance existing clientele's lifetime value while spearheading initiatives to cultivate new customer relationships.
- I have identified and cultivated new market opportunities to drive business growth while executing strategies to enhance sales performance.
- I have represented the organization at industry conferences, meetings, and events, fostering professional relationships and staying abreast of industry trends and developments.
- Resolved service-related concerns, consistently prioritizing customer satisfaction and nurturing customer relationships through attentive and solution-oriented service.
- I steered the development team in establishing and pursuing strategic goals aimed at business growth, ensuring the successful attainment of critical milestones.
- I led training initiatives to enhance personnel proficiency and foster skill development, promoting a culture of continuous learning and improvement within the team.
Head of Turkish Visa Application Center
NBK Travel And Tourism
Doha
07.2010 - 10.2020
- Oversaw the Visa Application Center operations through meticulous management and supervision of office systems and procedures, ensuring a seamless and efficient process.
- I have Implemented operational strategies to streamline processes and achieve organizational objectives.
- Oversaw the management of financial budgets and expenditures, ensuring optimal allocation of resources and fiscal responsibility.
- Adjudicated and resolved public and employee grievances through a professional and diligent review process, fostering a respectful and harmonious environment.
- In coordination with the Turkish Embassy, I upheld stringent information management protocols established by internal control procedures, ensuring data integrity and compliance.
Sales and Operation Supervisor
NBK Travel And Tourism
Doha
07.2010 - 10.2020
- I developed and executed seasonal sales strategies, aligning business goals with market trends to drive revenue growth during peak periods.
- Established and monitored budgets for advertising and operational costs, optimizing resource allocation to maximize ROI and operational efficiency.
- I forged and nurtured robust client relationships, prioritizing open communication and responsive service to facilitate long-term partnerships.
- Steered efforts to consistently expand the company's client portfolio by acquiring new clients and fostering sustainable business relationships.
- Oversaw developing and regularly updating Corporate Travel Policies for several clients, ensuring alignment with changing business needs and industry standards.
- Managed comprehensive reservation services, including airline ticket bookings, hotel accommodations, and car rentals, facilitating seamless travel experiences for clients.
- Supervised the holiday and ticketing staff, overseeing operations and ensuring service excellence to meet and exceed customer expectations.
- Conducted regular reviews and reported on attaining monthly, quarterly, and yearly targets, providing insightful analyses to guide strategic decision-making.
- Key manager of high-revenue generating corporate accounts, driving sustained business growth through strategic account management.
Senior Administrator Proposal & Estimation
Transfield Mannai Facilities Management Services
Doha
01.2009 - 07.2010
- Entrusted with the preparation of numerous complex project tenders and proposals.
- Analyzed customer technical and commercial requisitions/bidding documents, leveraging expertise to optimize proposal strategies and align with client needs.
- Strategically identified and planned the requisite activities for timely proposal package preparation, ensuring adherence to set timelines and meticulous presentation of proposals.
- Developed and executed proposed budgets in collaboration with the tender committee, fostering consensus through detailed presentations and discussions.
- I facilitated and coordinated site survey attendance and customer meetings, playing a pivotal role in gathering essential information and fostering client relationships.
- Oversaw the bid clarification phase, coordinating effectively with customers to ensure mutual understanding and alignment on critical proposals.
- I prepared and presented projects to various companies, leveraging persuasive communication skills to foster business opportunities and partnerships.
- I orchestrated and negotiated the renewals of small to medium-sized maintenance contracts with clients, leveraging diplomatic skills to secure favorable terms and foster sustained partnerships.
Senior Sales Executive
Alshamel Travel
Doha
12.2004 - 12.2008
- Consistently met and exceeded established sales quotas in the designated area, demonstrating a solid track record in driving business growth and expanding the customer base.
- I undertook regular prospecting as an integral part of my routine, guaranteeing the continual addition of new prospects to the travel agency's portfolio.
- Prepared comprehensive written presentations and reports, meticulously compiled fare quotations, and facilitated the systematic recording of sales data, ensuring the timely transmission of crucial information to the sales office.
- I sustained strong relationships with existing customers through regular review visits, ensuring satisfaction and fostering opportunities for ongoing collaboration.
- Guided customers with timely advice on special promotions offered by airlines, hoteliers, and other service providers, helping them make informed decisions and secure the best possible deals.
- I designed and executed strategic sales plans, driving revenue and profitability targets to achieve ambitious business goals. Key manager for corporate accounts, overseeing strategic relationships and optimizing service delivery to meet high-level business objectives
Assistant to the Construction Manager
Attila Dogan Construction & Installation Company
Doha
10.2002 - 12.2004
- I supported the construction manager in preparing detailed program and project budgets and reports, aiding in streamlined execution and informed decision-making.
- Maintained a rigorous document control system, ensuring the organized and secure management of essential project documentation.
- Conducted meticulous checks on delivered materials, verifying specifications, quantities, and conditions to ensure compliance with project requirements.
- Managed the solicitation, review, and correction of project drawings, ensuring their accuracy and prompt submission to meet project timelines.
- I ensured the regular weekly updates of as-built drawings before project closure, coordinating meticulously with subcontractors and cross-functional teams overseeing site work, utilities, plumbing, fire sprinklers, HVAC, and electrical systems. This rigorous approach guaranteed the accuracy and completeness of all as-built drawings, facilitating a smooth transition to project completion.
Assistant Facilities Administrator
Gama Qatar
Doha
05.2000 - 08.2002
- Responded 24/7 to significant unusual occurrences.
- Monitored and inspected the facility to ensure policy compliance and staff success.
- Provided support to staff through individual and group conferences for problem analysis and skill improvement.
- Directed department functions, activities, and personnel supervision.
- Maintained optimal construction materials inventory, prepared critical reports, and ensured regulatory compliance for the designated area.
Education
High School Diploma -
Harbiye Lisesi
Hatay Turkiye 06.1995 - 09.1998
Skills
Excellent knowledge of Microsoft Office Suite, including Visio and Project
Excellent Knowledge of Amadeus GDS (Global distribution System)
Sound knowledge of travel rules and regulations
Proven ability to analyze, plan, and exercise good judgment and tact
Ability to perform detailed work with a high degree of accuracy and within established deadlines
Strong analytical, organizational, written, and oral communication skills
Excellent interpersonal skills and ability to play the role of a team player
Operations Management
Staff Management
Priority Management
Timeline
Corporate Travel Supervisor & Senior HR Administra
Petroserv Limited WLL
05.2022 - Current
Business Development Manager
Victoria Travels
04.2021 - 02.2022
Head of Turkish Visa Application Center
NBK Travel And Tourism
07.2010 - 10.2020
Sales and Operation Supervisor
NBK Travel And Tourism
07.2010 - 10.2020
Senior Administrator Proposal & Estimation
Transfield Mannai Facilities Management Services
01.2009 - 07.2010
Senior Sales Executive
Alshamel Travel
12.2004 - 12.2008
Assistant to the Construction Manager
Attila Dogan Construction & Installation Company
10.2002 - 12.2004
Assistant Facilities Administrator
Gama Qatar
05.2000 - 08.2002
High School Diploma -
Harbiye Lisesi
06.1995 - 09.1998