Dedicated Behavior Technician skilled in implementing behavior intervention plans, collaborating with educators to develop tailored educational strategies, and maintaining detailed records to track student progress. Proven ability to foster a positive learning environment while utilizing crisis management techniques to support diverse student needs.
Overview
9
9
years of professional experience
Work History
Behavior Technician
Amergis Educational Staffing
Pacifica, CA
04.2023 - 06.2026
Assisted individuals with developmental disabilities such as autism to improve their social and communication skills, as well as to reduce behaviors that are harmful or impede learning.
Implemented behavior intervention plans for students with diverse needs.
Applied proven strategies to positively affect student behaviors.
Collaborated with teachers to develop individualized education strategies.
Observed student behavior to identify areas for improvement and support.
Provided crisis management by utilizing de-escalation techniques such as redirection or calming strategies.
Maintained detailed session records including progress notes, daily logs, incident reports, and program updates to track student development.
Collect and analyze data to evaluate the effectiveness of behavior support plans.
Communicate regularly with the team to ensure seamless and effective support.
Cultivated collaborative relationships with staff to improve teamwork and support for student needs.
Community Ambassador
Office Of Civic Engagement and Immigrant Affairs
San Francisco, CA
07.2018 - 03.2024
Conducted outreach to local businesses, organizations and community members to increase awareness of the organization's mission.
Collaborated with community organizations and stakeholders to enhance community initiatives and support.
Educated and informed public about city services and programs, increasing awareness and accessibility.
Facilitated workshops to educate residents on civic rights and resources.
Conducted wellness checks for individuals in need, linking them to social services and resources.
Reported safety hazards, graffiti, and maintenance issues to 311 and relevant city departments.
Notified SFPD of criminal activity and disruptive behavior observed in the community.
Trained in safety, crime prevention, cultural sensitivity and community outreach.
Desk Clerk
Human Services Agency
San Francisco, CA
07.2018 - 08.2018
Assisted customers with check-in and check-out procedures, providing necessary information and guidance.
Welcomed clients as they entered the office, creating a friendly environment. and visitors to create a welcoming atmosphere.
Communicated clients' requests and complaints to the appropriate department.
Assisted clients in completing necessary paperwork and applications.
Maintained accurate records of client interactions and services provided.
Coordinated communication between clients and service providers efficiently.
Responded to phone inquiries, providing information and directing calls to appropriate staff., directing calls to appropriate staff members promptly.
Organized office supplies and maintained a tidy front desk area regularly.
Maintained cleanliness of lobby area ensuring it was free from clutter.
Campus Host
Academy of Art University
San Francisco, CA
02.2017 - 10.2017
Campus Host will act as greeter and welcome all visitors as well as students, staff, and family members.
Provide excellent customer service to all guests including - students, family of students, faculty, administrative staff, housing tenants, local population, etc.
Organized special events to foster community engagement and enhance campus experience.
Check person(s) entering the building for a valid AAU ID Badge.
Issued visitor passes to verify identification for all guests entering the building.
Communicated with security to enhance safety and streamline entry process.