ULIANA TKACHIVSKA

• Performed high-quality ultrasound imaging for diverse patient populations.
• Assisted physicians with diagnostic procedures and patient evaluations.
• Documented ultrasound findings accurately in electronic health records systems.
• Trained new technologists on protocols and best practices in ultrasound technology.
• Provided patient instruction regarding the preparation for their exam.

• Managed incoming calls and scheduled appointments efficiently.
• Collaborated with team members to improve office processes and communication.
• Processed incoming mail and distributed it to relevant departments promptly.
• Welcomed visitors and customers by greeting and answering or directing inquiries.
• Maintained organized front desk area and ensured supplies were stocked.
• Handled customer inquiries and provided information about services offered.
• Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.

- Reviewed patient records, identified medical codes, and created invoices for billing purposes.

- Filed and updated patient information and medical records.

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Collected co-payments or full payments from customers.

• Managed inventory levels and ensured proper stock rotation.
• Provided customer service and answered medication-related questions.
• Processed insurance claims and verified patient information.
• Educated patients on proper medication usage and side effects.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.