Ulice Floyd
Summary
Seasoned Parts Delivery Driver with experience license. Easygoing driver committed to fast delivery and excellent customer service. Knowledgeable of mobile payment systems. Experienced Customer Service Representative with 6 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.
Overview
18
18
years of professional experience
Work History
Parts Specialist/Parts Delivery Driver
Infiniti
06.2023 - Current
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
Dock Worker/Support Associate
Bloomingdale's
09.2011 - 05.2023
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Prepared pallets of boxes for easy transportation between storage locations.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Customer Service Representative/Technical Support Representative
Teleperformance
11.2005 - 04.2011
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
GED -
Blanche Ely High School
Pompano Beach, FL06.2003
Skills
- Parts Delivery
- Order Picking and Processing
- Truck Loading
- Safe Driving Practices
- GPS Knowledge
Timeline
Parts Specialist/Parts Delivery Driver
Infiniti
06.2023 - Current
Dock Worker/Support Associate
Bloomingdale's
09.2011 - 05.2023
Customer Service Representative/Technical Support Representative
Teleperformance
11.2005 - 04.2011
GED -
Blanche Ely High School
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