Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ulises Lopez

Tulsa,OK

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking when it comes to customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Shift Manager

McDonald's
Tulsa, OK
07.2017 - 05.2024
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Resolved conflicts between employees or customers in a professional manner.
  • Ensured compliance with food safety regulations and quality standards.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Responded quickly and effectively to emergency situations as they arose.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Helped employees accomplish tasks during peak periods.
  • Reinforced rules to promote superior employee performance.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Education

High School Diploma -

Nathan Hale High School
Tulsa, OK
05-2018

Skills

  • Team Development
  • Safety Compliance
  • Training and mentoring
  • Cash Handling
  • Decision-Making
  • Documentation And Reporting
  • Mentoring and Coaching
  • Workplace Safety
  • Employee Training
  • Delegating Work
  • Relationship Building
  • Energetic and Enthusiastic
  • Punctual and Reliable
  • Active Listening
  • Self Motivation
  • Performance Improvement

Affiliations

  • Gardening
  • Taking nature walks
  • Music
  • Reading
  • Drawing/Painting

Languages

Spanish
Limited

References

References available upon request.

Timeline

Shift Manager

McDonald's
07.2017 - 05.2024

High School Diploma -

Nathan Hale High School

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Ulises Lopez