Ulises Martinez
Miami
Summary
With over 15 years of comprehensive experience in the retail industry, I have honed a strong foundation in customer service, operation management, and team leadership. Going to three years, I have transitioned into the automotive technology sector, contributing to Tesla's Autopilot Engineering team. In this role, I leverage my analytical skills, attention to detail, and innovative mindset to enhance the development and implementation of cutting-edge autonomous driving technologies.
Overview
21
21
years of professional experience
Work History
Vehicle Operator - Auto Pilot Engineering
Tesla
Miami, FL
09.2023 - Current
- Operate fleet vehicle types, ensuring compliance with safety protocols and regulations.
- Contribute to Quality Data Collection in varieties of scenarios to train Network.
- Assisted in hiring and training new operators.
Store Manager
CVS Pharmacy, Retail
Miami, FL
07.2017 - Current
- Responsible for incoming merchandise
- Handled employee payroll and training
- Follow company's policies and procedures for reporting
- English
- Overseeing Operations
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
Supervisor, Assistant Manager
CVS Pharmacy
Miami, FL
08.2007 - Current
- Supervise and upkeep company policy and standard procedures
- Conduct all managerial duties (Recruitment, Training, Human Resources) 2nd Manager in command of all responsibilities and duties
- Languages
- Contact
- Tel : 305-926-6066
- E-mail: Ujm16@msn.com
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Overnight Manager
The Setai
Miami Beach, FL
01.2005 - 07.2007
- Responsible for supervising outsourced cleaning company
- Handled department budgeting
- Wrote many reports ranging from incidents and activities to hotel quality updates.
- Supervised personnel working overnight in Guest's area to support safe operation and maximize productivity efficiencies.
- Created nightly shift task lists to assign duties to each employee.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
No Degree - Aviation
Center For Naval Aviation Technical Training (CNATT)
Pensacola, FLHigh School Diploma - Criminal Justice
William H. Turner Technical Arts High School
Miami, FL06.2003
Skills
- Recruiting and Interviewing
- Priority Management
- Sales Growth
- Staff Supervision
- Inventory Oversight
- Training and Mentoring
- Staff Management
Timeline
Vehicle Operator - Auto Pilot Engineering
Tesla
09.2023 - Current
Store Manager
CVS Pharmacy, Retail
07.2017 - Current
Supervisor, Assistant Manager
CVS Pharmacy
08.2007 - Current
Overnight Manager
The Setai
01.2005 - 07.2007
High School Diploma - Criminal Justice
William H. Turner Technical Arts High School
No Degree - Aviation
Center For Naval Aviation Technical Training (CNATT)
Languages
English & Spanish
Languages
Excellent,5
Personal Information
Title: Retail Management
Languages
Excellent,5