Ulises Montiel
Sylmar,CA
Summary
- Detail-oriented Pre-Analytical Services Associate with hands-on experience in specimen accessioning, handling, storage, and workflow accuracy in a regulated laboratory environment. Strong ability to maintain chain of custody, follow SOPs, troubleshoot routine issues, and support high-volume operations with speed and precision. Fully bilingual (English/Spanish) with excellent communication skills, strong computer proficiency, and a proven history of leadership, reliability, and teamwork. Seeking to leverage laboratory experience and operational discipline to excel as Pre-Analytical Services Coordinator.
Overview
19
19
years of professional experience
Work History
PRE-ANALYTICAL SERVICES ASSOCIATE / SPECIMEN ANALY
IQVIA
Valencia, CA
04.2024 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes. - Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Accession, scan, label, and verify patient and specimen information with high accuracy.
- Handle, sort, and process specimens in a fast paced, high volume workflow.
- Operate laboratory systems including Topcat, Lomas, LTMS, Tickets, Aliquots, and LIMS.
- Unload boxes, cut packaging, and prepare samples for processing.
- Maintain chain of custody and ensure proper documentation at every step.
- Store and retrieve specimens from freezers while following safety and temperature protocols.
- Troubleshoot routine workflow and requisition issues to maintain accuracy and speed.
- Support QC tasks, including dry ice checks and workstation cleanliness.
- Follow all SOPs and maintain up-to-date training through Learning Edge.
- Handle biohazard materials safely and consistently.
Collaborate with team members to maintain smooth operations during peak volumes.
Amazon Driver
Winged Foot Express Inc
Simi Valley, CA
11.2022 - 02.2024
- Delivered packages efficiently while maintaining safety and accuracy.
- Inspected vehicles and ensured compliance with safety standards.
- Provided excellent customer service and communicated effectively with dispatch.
- Documented mileage, fuel usage, and delivery data.
Sales Associate Team Leader
Dollar General Store
Grandfield, OK
03.2022 - 10.2022
- Trained new hires in customer service, store procedures, and sales techniques.
- Managed cash handling, deposits, and loss prevention.
- Maintained store organization and visual standards.
- Achieved perfect attendance and punctuality.
Construction Manager/Contractor/CEO
Imperial Construction Services
Missouri City, TX
02.2020 - 07.2021
- Managed contracts, partnerships, and business operations.
- Negotiated pricing and project terms to maximize profit.
- Directed strategic planning and resource allocation
Manager of Operations/General Supervisor of Operations
Quality Breads & Sweets Bakery
Houston, TX
01.2016 - 09.2020
- Motivated and trained employees to maximize team productivity. Assisted in Hiring and trained new team members on proper protocols and customer service standards. Coordinated leadership workshops to educate team members on best practices to optimize productivity. Enforcing regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Managed 20-40 team members across 4-6 departments, resulting in large increase in annual revenue.
Team Leader/Runner/Busser
Star Cinema Grill
Missouri City, TX
03.2013 - 12.2016
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Packaging/Sweets Department
Ashcraft European Bakeries
Stafford, TX
03.2007 - 01.2009
- Prepared, labeled, and packaged products for shipment.
- Operated pallet jacks and conveyor systems.
- Trained new employees in packaging and safety procedures
Education
High School Diploma -
Lawrence E Elkins High School
Missouri City, TX2007
Some College (No Degree) - Architectural and Computer Science
University of Houston - Downtown
Houston, TXSkills
- Specimen Accessioning & Handling
- High-Volume Workflow Management
- Chain of Custody Compliance
- LIMS / Topcat / Lomas / LTMS / Aliquots
- SOP Adherence & Learning Edge
- Troubleshooting Workflow & Requisition Issues
- Freezer Storage & Retrieval
- Biohazard Material Handling
- QC Support & End-of-Day Duties
- Computer Proficiency (Microsoft Office, Hardware Knowledge)
- Leadership & Staff Support
- Bilingual Read & Write: English & Spanish
- Flexible Schedule
- Available Nights, Weekends and Holidays
- Computer Proficiency, Microsoft Office and Hardware
- Energy and Physical Stamina
- Safety and Cleanliness Standards
- Motivational Leadership
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Problem Anticipation and Resolution
- Overseeing Employees
- Departmental Operations
- Regulatory Compliance
- Focus and Follow-Through
- Staff Training
References
Jonathan Hecht (Amazon Previous Employer)
(310) 666 - 1202
Talha (Landlord)
(818) 535 - 3864
Saima (Landlord)
(818) 277 - 6743
Mirna Vasquez (Bakery Manager)
(818) 744 - 3960
Additional Information
- Have great attitude/personality
- Have Knowledge of word, excel, powerpoint, etc.. This knowledge is for report sheets and summaries daily or weekly use.
- Strong verbal and written communication skills.
- Advanced computer hardware knowledge; able to build and troubleshoot PCs.
- Fast learner, highly motivated, and consistently productive.
- Strong work ethic and commitment to quality and accuracy
Languages
Spanish
Native language
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
Timeline
PRE-ANALYTICAL SERVICES ASSOCIATE / SPECIMEN ANALY
IQVIA
04.2024 - Current
Amazon Driver
Winged Foot Express Inc
11.2022 - 02.2024
Sales Associate Team Leader
Dollar General Store
03.2022 - 10.2022
Construction Manager/Contractor/CEO
Imperial Construction Services
02.2020 - 07.2021
Manager of Operations/General Supervisor of Operations
Quality Breads & Sweets Bakery
01.2016 - 09.2020
Team Leader/Runner/Busser
Star Cinema Grill
03.2013 - 12.2016
Packaging/Sweets Department
Ashcraft European Bakeries
03.2007 - 01.2009
High School Diploma -
Lawrence E Elkins High School
Some College (No Degree) - Architectural and Computer Science
University of Houston - Downtown