Summary
Overview
Work History
Education
Skills
References
Additional Information
Languages
Timeline
Generic

Ulises Montiel

16931 Rayen St. Northridge,CA

Summary

  • Quality-Oriented Manager offering high-level experience in supervision of workover and completion operations, with years of experience and proven knowledge of costumer communications. Versatile, innovative and Ambitious management professional skilled at seeing "big picture" while still also focusing on details. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Aiming to leverage my skills to successfully fill the A position i can earn with hard work and discipline an important role at your company.

Overview

17
17
years of professional experience

Work History

Amazon Driver

Winged Foot Express Inc
Simi Valley, CA
11.2022 - 02.2024
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.

Sales Associate Team Leader

Dollar General Store
Grandfield, OK
03.2022 - 10.2022
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Collected payments and provided accurate change & Prepared large cash deposits with zero discrepancies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Achieved perfect attendance and on-time record.

Construction Manager/Contractor/CEO

Imperial Construction Services
Missouri City, TX
02.2020 - 07.2021
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Determined vision and strategic direction for maximum profit margins and coordinated resources to achieve targets within optimal timeframes.
  • Increased company revenue by large money amounts in fast paste and steady time frames through aggressive new market strategies.

Manager of Operations/General Supervisor of Operations

Quality Breads & Sweets Bakery
Houston, TX
01.2016 - 09.2020
  • Motivated and trained employees to maximize team productivity. Assisted in Hiring and trained new team members on proper protocols and customer service standards. Coordinated leadership workshops to educate team members on best practices to optimize productivity. Enforcing regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
  • Developed and deepened relationships with customers, vendors and internal stakeholders.
  • Streamlined operations by outsourcing services, resulting in savings on labor, supplies and maintenance.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off. Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Managed purchasing, sales, marketing and customer account operations efficiently. Negotiating prices and services with customers and vendors to decrease expenses and increase profit.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Maintained cleanliness and organization of workspaces, working closely with employees to systemize tasks.
  • Managed 20-40 team members across 4-6 departments, resulting in large increase in annual revenue.

Team Leader/Runner/Busser

Star Cinema Grill
Missouri City, TX
03.2013 - 12.2016
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Led team of 15-20 members while providing exceptional customer service. Facilitated training for associates through daily coaching and regular performance appraisals.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Packaging/Sweets Department

Ashcraft European Bakeries
Stafford, TX
03.2007 - 01.2009
  • Labeled, recorded and inspected packaging to prepare for shipment or storage.
  • Used pallet jacks to safely move large amounts of inventory/product and materials.
  • Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
  • Completed processing activities to conform with laws, safety standards and product hygiene standards.
  • Completed daily orders picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Moved packages to loading area using lift equipment and conveyor systems.

Education

High School Diploma -

Lawrence E Elkins High School
Missouri City, TX
2007

Some College (No Degree) - Architectural and Computer Science

University of Houston - Downtown
Houston, TX

Skills

  • Money Handling Accuracy
  • Excellent Verbal and Written Communication
  • Flexible Schedule
  • Available Nights, Weekends and Holidays
  • Computer Proficiency, Microsoft Office and Hardware
  • Energy and Physical Stamina
  • Safety and Cleanliness Standards
  • Expense Reports
  • Motivational Leadership
  • Retail Knowledge
  • Scheduling and Coordinating
  • Performance Tracking and Evaluations
  • Payroll Operations
  • Problem Anticipation and Resolution
  • Overseeing Employees
  • Departmental Operations
  • Regulatory Compliance
  • Focus and Follow-Through
  • Staff Training

References

Jonathan Hecht (Previous Employer)

(310) 666 - 1202

Talha (Landlord)

(818) 535 - 3864

Saima (Landlord)

(818) 277 - 6743

Mirna Vasquez (Bakery Manager)

(818) 744 - 3960

Additional Information

  • Have great attitude/personality
  • Have Knowledge of word, excel, powerpoint, etc.. This knowledge is for report sheets and summaries daily or weekly use.
  • Computer science knowledgeable, able to build a computer from scratch and fix computer problems basic or advanced. Hardware advance knowledge/Software basic to mid level knowledge. (Still learning on both)
  • I have very good communication and verbal skills.
  • I'm very ambitious and I excel or try to exceed in anything I set my mind to.
  • Fast learner, visual learner mostly and hands on learner.
  • I tend to keep myself busy and awake
  • If I'm treated well with the respect I deserve and as a human bring I will work hard at a fast steady paste and will maximized workload by finishing task efficiently as fast as possible to the best of my knowledge.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Amazon Driver

Winged Foot Express Inc
11.2022 - 02.2024

Sales Associate Team Leader

Dollar General Store
03.2022 - 10.2022

Construction Manager/Contractor/CEO

Imperial Construction Services
02.2020 - 07.2021

Manager of Operations/General Supervisor of Operations

Quality Breads & Sweets Bakery
01.2016 - 09.2020

Team Leader/Runner/Busser

Star Cinema Grill
03.2013 - 12.2016

Packaging/Sweets Department

Ashcraft European Bakeries
03.2007 - 01.2009

High School Diploma -

Lawrence E Elkins High School

Some College (No Degree) - Architectural and Computer Science

University of Houston - Downtown

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Ulises Montiel