Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Availability
Timeline
Ulises Plumey Garcia

Ulises Plumey Garcia

Toa alta,Puerto Rico
It is not only for what we do that we are held responsible, but also for what we do not do.
Molère

Summary

Demonstrated expertise in organizing and categorizing paper-based and digital records for seamless retrieval. Committed to delivering exceptional customer service and thriving in both individual and team-based settings. Consistently contribute to a collaborative work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Enrollment Specialist

Optum, UnitedHealth Group
02.2023 - 01.2025
  • Updated, entered, and reviewed customer data.
  • Improved data accuracy, meticulously maintaining and updating applicant records.

Record Retriever

Records On Time LLC
03.2021 - 12.2023
  • Maintained stringent quality control measures throughout the records retrieval process, ensuring that all documents were preserved in optimal condition for client use.
  • Provided exceptional customer service when assisting clients with their records requests, fostering positive relationships and repeat business.
  • Prioritized urgent client needs effectively, meeting tight deadlines for crucial document delivery without sacrificing accuracy or quality.
  • Managed complex database systems to maintain accurate tracking of all stored documents and their locations.

Cashier, Sales Representative

Jardín El Abanico
01.2015 - 01.2019
  • Welcome customers as enter the store, create a positive first impression and provide a friendly and inviting atmosphere
  • Sale of plants for home or for developer projects of houses, urbanizations, hotels, and apartments
  • Process payments in cash, credit, or debit cards in the POS.
  • Lifted up to 60 pounds at once .
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Centro Educativo Superior Vocacional, Cupey, Puerto Rico
01.2018

Bachelor of Science - Biomedical Sciences

Interamerican University of Puerto Rico, Cupey, Puerto Rico
12.2026

Skills

    • Microsoft office
    • Bilingual
    • Customer Service
    • Customer Relations
    • HIPAA knowledge
      • Deadline Management
      • Document Scanning
      • Database Navigation
      • Interpersonal communication skills

Certification

  • Good Manufacturing Process (GMP) The CPD Certification Service 2024 August

Languages

Spanish
Native language
English
Proficient
C2

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Enrollment Specialist - Optum, UnitedHealth Group
02.2023 - 01.2025
Record Retriever - Records On Time LLC
03.2021 - 12.2023
Cashier, Sales Representative - Jardín El Abanico
01.2015 - 01.2019
Centro Educativo Superior Vocacional - High School Diploma,
Interamerican University of Puerto Rico - Bachelor of Science, Biomedical Sciences

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Ulises Plumey Garcia