Ulises Root
Atlanta,GA
Summary
Guest Experience Coordinator at Family Vacation Rentals, skilled in effective multitasking and communication. Enhanced guest satisfaction through personalized solutions and streamlined processes. Demonstrated empathy while ensuring high service standards. Bilingual proficiency complements hospitality expertise, creating memorable experiences for diverse clientele.
Overview
7
7
years of professional experience
Work History
Guest Experience Coordinator
Family Vacation Rentals
09.2018 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in processes for improved efficiency and reduced wait times.
- Trained new team members on standard operating procedures, elevating overall service.
- Coordinated special requests, ensuring all details were executed flawlessly for memorable experiences.
Care Giver
Family Members
01.2022 - 11.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assist with doctors schedule and visits
Education
High School Diploma -
Cross Keys High School
Atlanta Ga05-2011
Skills
- Effective Multitasking
- Demonstrated Empathy
- Good Communication Skills
- Bilingual Proficiency
- Hospitality Service Proficiency
- Computer skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Care Giver
Family Members
01.2022 - 11.2022
Guest Experience Coordinator
Family Vacation Rentals
09.2018 - Current
High School Diploma -
Cross Keys High School
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