Ullando Elliott
Ontario,CA
Summary
Dedicated to collaborating with team members to cultivate a secure environment that fosters good work relationships and collaboration, leading to the successful attainment of individual and team objectives.
Overview
10
10
years of professional experience
Work History
Demand Specialist
Celebration Brands
Jamaica
10.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Pre-sales Executive
Celebration Brands
Jamaica
01.2015 - 10.2021
- Boosted customer satisfaction by addressing and resolving pre-sales inquiries promptly and professionally.
- Generated interest in products by delivering informative and engaging product demonstrations to potential clients.
- Facilitated smooth transition from pre-sales to post-sales support, ensuring high levels of customer retention and satisfaction.
- Increased sales pipeline through the development of targeted prospect lists and conducting effective cold outreach.
Education
Vocational Certification - Food And Nutrition
Knox Skill-Training Centre
Manchester, Jamaica 01.2012
High School -
Christiana High School
Manchester,Jamaica01.2010
Skills
- Customer relations
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Reliable and punctual
Awards
- Top Pre Sales Executive of the quarter period 2018
- Top Pre Sales Executive of the quarter period 2019
- Top Pre Sales Executive of the quarter period 2020
- Top Demand Specialist of the Island period 2023
Hobbies and Interests
- Socializing and meeting new people
- Traveling
- Adventure
- Learning and evolving
Timeline
Demand Specialist
Celebration Brands
10.2021 - Current
Pre-sales Executive
Celebration Brands
01.2015 - 10.2021
Vocational Certification - Food And Nutrition
Knox Skill-Training Centre
High School -
Christiana High School