Ulrica Jones

Current duties include:

• Monitoring contractor compliance with Fair Labor Standards Act and Davis-Bacon Act
• Preparing and submitting drawdown requests and quarterly report documentation as needed
• Reviewing program for non-eligible costs
• Providing fiscal management to comply with HUD/DCA audit standards and submitting ledgers to County Auditor
• Monitoring civil rights compliance
• Performing housing compliance services including: preparing work write-ups with cost estimates; conducting pre-construction conferences; preparing paperwork for homeowner/contractor signature in triplicate; performing weekly housing inspections for the project duration; preparing contractor release of liens and change orders.

• Serve as Board of Directors for SCORE, September 2020
• Established first-ever SCORE chapter for the Middle Georgia area; assisted 200+ entrepreneurs with business start-ups
• Serves as the Middle Georgia SCORE, National, State and Local representative surpassing membership goals; 220 Georgia members over the past 13 months; primary representative and liaison for the SCORE District and Regional Director
• Mentor clients, counsel business owners, conduct financial management training to improve business financial practices; leverages relevant client feedback data to improve personal mentoring success
• Monitor process performance and train with techniques for process improvement
• Diversity and Inclusion Committee, Founding Member, discuss and create programs to assist organization in becoming more diverse and inclusive
• Women Committee, Founding Member.

• Lead agent and training specialist providing overall organizational direction, designing, and developing training, facilitating training programs; delivered +500 training sessions for over 10 years to 12,000 clients worldwide
• Deliver multiple presentations and facilitated working groups on Diversity & Inclusion, Civil Rights, Professional Development, Organizational Leadership, Time Management, and other professional development skills, assisted attendees with job placement skills
• Coached Executive-level and professional employees; designed management, operations, and field learning curricula
• Leveraged performance metrics to evaluate and manage program design ensuring quality, content validity and cost efficiency; results improved organizational effectiveness and saved organizations over 15% in cost savings
• Demonstrates high-level of expertise in instruction design, application of adult learning principles, and use of multiple approaches/instructional techniques for delivery of content based on topic and learner needs; CPLP certified instructor.

• Completed all mandated paperwork including service forms, outcome reports, and registration forms
• Developed customized participant service plans emphasizing strengths and needs
• Assessed and evaluated new participants
• Attended interagency team meetings and external case management meetings
• Linked participants to appropriate services by locating resources
• Monitored service delivery through regular contact with participants and providers
• Advocated aggressively for participant access to needed resources
• Built informal support networks to expand participant support systems
• Conducted routine participant home visits
• Oriented new participants based on standardized guidelines
• Collected and entered participant data and documents into portals
• Referred participants to appropriate training and education programs
• Assisted participants in accessing needed services
• Recruited, intaked, and enrolled youth ages 16-24
• Assessed youth skills and abilities and collaboratively developed goals, objectives, and service strategies
• Identified labor market needs to facilitate youth employment
• Implemented service plans and monitored service delivery
• Conducted follow-ups with youth to ensure development
• Tracked and documented youth development through records and case notes
• Evaluated and measured program outcomes
• Engaged employers through development and facilitation of diversity, inclusion, interpersonal skills, teamwork, communication, decision making, and other targeted trainings

• Recruited, intaked, and enrolled youth ages 16-24
• Created communication methods between key players in 11-county Region 6 area
• Facilitated collaboration between regional industry, education/training, and stakeholders to determine talent needs
• Organized and facilitated monthly, quarterly, and semi-annual strategic meetings with workforce partners and industry leaders to develop sector partnerships
• Provided tools, resources, and processes to assist with building industry sector partnerships in Region 6
• Structured activities to continuously integrate objectives of engaging economic regions in forming effective sector partnerships, strengthening and expanding workforce initiatives in Region 6 and statewide

• Instructed 26+ courses in Education, Public Administration, Organizational Development, Leadership, Diversity, Inclusion, and Interpersonal Skills for 500+ undergraduate and graduate students
• Assessed individual student needs and progress through tests and research to inform instruction
• Created collaborative learning environments by applying research-based and adult learning principles, using multiple innovative instruction approaches tailored to topic and learner needs
• Demonstrated specialized expertise in virtual instruction utilizing online teaching tools to enhance student engagement and comprehension

• Prepared long-range forecasts of organizational professional training and development needs utilizing process performance tools to enable timely expatriate replacement and process improvement
• Served as senior advisor to Petroleum Engineering & Development Training Unit to establish professional development strategies for Upstream personnel and coordinate non-professional training programs
• Delivered over 100 presentations and facilitated working groups on diversity, inclusion, leadership, time management, professional development, and job placement for 5,000+ attendees
• Organized and facilitated specialized training programs in mentoring and coaching for executive and professional employees
• Provided subject matter expertise to advise management and administrative staff on unit policies and issues

• Managed Warner Robins facility operations including scheduling 10+ academic courses and campus events for 4,000+ students; oversaw virtual course delivery
• Delivered presentations and facilitated professional development working groups on leadership, time management, and job placement for attendees
• Coordinated with academic departments, enrollment management, and business offices on course scheduling/registration and program coordination
• Stimulated Center growth by establishing relationships with local community leaders, increasing enrollment by 15% over one year
• Devised programs to develop students and staff
• Served as liaison in establishing and maintaining relationships with university offices and external agencies

• Facilitated over 10 training programs to strengthen skills of state and field staff working with youth in frontline programs; developed multimedia tools reaching satellite locations
• Trained participants to gain substantial knowledge in program planning, capacity building of families, organizations and communities to serve 2,000+ youth over 4 years
• Demonstrated specialized expertise in training delivery, applying adult learning principles and multiple instructional approaches tailored to topic and learner needs
• Training modules included: diversity, inclusion, competency development, adolescent development, family/community involvement, program development, and asset-based approaches

• Authored and received $500K HUD grant to establish first Community Public Service Center and Community Development Corporation for Fort Valley State University
• Developed public service center with literacy and mentoring programs to increase adult literacy rates in Peach County
• Launched first business incubator providing technical assistance on business planning, new enterprises, franchising, expansion, marketing, and cash flow to 10+ business owners
• Coordinated training and community development initiatives, receiving accolades for quality programming and development efforts

• Executed over 50 informational workshops and entrepreneurial trainings for underrepresented and poverty-stricken residents to expand understanding of successful business practices
• Developed and delivered presentations on university programs; served as liaison to establish and maintain community relationships and meet needs
• Managed federal grant to renovate houses and assist 2 low-income families in becoming first-time home buyers through financial counseling and home-care training
• Led planning, organization, and implementation of community programs supporting local and surrounding counties