Ulysses Mcneill
Raleigh,NC
Summary
Hello, my name is Ulysses. The vast majority of my workplace career has been in customer service, I have spent ten years in the field and I still absolutely love it to this day. I understand workplace delegation as well as how to keep a store/stores running. I grew up watching my father as a general manager for a small chain and I understand very well the importance of maintaining business operations.
Overview
6
6
years of professional experience
Work History
Store Manager
Handee Hugos
09.2024 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Assistant Manager
Handee Hugos
01.2024 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Overnight Stocker and Receiver
Harris Teeter Grocery
11.2022 - 01.2024
- Organized storage areas to maximize movement and work efficiency
- Identified and reported inventory discrepancies to supervisor with recommendations for correction
- Operated splitters, power jacks and other motorized equipment to locate and transport material
Assistant Manager
Handy Hugo
06.2021 - 11.2022
- Maintained overall appearance of store/s
- Directed and led employees, supervising activities to drive productivity and efficiency
- Handled paperwork, reports, deposits, and spreadsheets
- Was responsible for accurate accounting of transactions and cash on hand
Lead CSR
Circle K
10.2018 - 06.2021
- Trained new employees on company customer service policies and service level standards
- Handled cash and credit card payments and returned receipts, change and payment cards to customers
- On call to assist team members with questions, and to ensure coverage of shifts
Education
Nursing Assistance
Care One Health Institute
Raleigh, NCHigh School Diploma - undefined
Millbrook Highschool
Raleigh, NCSkills
- General computer expertise
- Store operations
- Cash management
- Retail inventory management
- Shift scheduling
- Inventory control
- Supply ordering
- Store displays
- Staff management
- Work Planning and Prioritization
- Documentation and reporting
- Payroll management
- Bank deposit procedures
- Sales analysis
- Vendor management
- Competitor monitoring
Timeline
Store Manager
Handee Hugos
09.2024 - Current
Assistant Manager
Handee Hugos
01.2024 - 09.2024
Overnight Stocker and Receiver
Harris Teeter Grocery
11.2022 - 01.2024
Assistant Manager
Handy Hugo
06.2021 - 11.2022
Lead CSR
Circle K
10.2018 - 06.2021
High School Diploma - undefined
Millbrook Highschool
Nursing Assistance
Care One Health Institute
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