Ulysses Quintero
Jurupa Valley,CA
Summary
Resourceful refrigeration technician recognized for high productivity and efficient task completion. Specialize in system diagnostics, preventive maintenance, and temperature control solutions, ensuring optimal operational performance. Excel in problem-solving, time management, and adaptability, leveraging these skills to meet tight deadlines and maintain high service standards in fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Refrigeration Technician
The Arcticom Group
Jurupa Valley, CA
05.2023 - Current
- Serviced and maintained diverse commercial HVAC/refrigeration systems, ensuring optimal performance of walk-in coolers/freezers, HVAC systems, ice machines, remote cases, racks, and condensers.
- Repaired mechanical and electrical malfunctions, troubleshooting issues such as refrigerant leaks, compressor failure, electrical faults, and humidity/temperature control problems.
- Delivered exceptional customer service by articulating repair processes to clients.
- Communicated repair status updates and future maintenance recommendations to clients and management, fostering strong relationships and trust.
- Delivered detailed reports on completed work after each service call, enhancing transparency and client understanding.
- Maintained an organized inventory of parts and tools to enhance operational efficiency.
On Call Lead
The Arcticom Group
08.2024 - Current
- Managed high-pressure situations effectively, quickly assessing refrigeration system failures, allocating resources, and dispatching technicians to minimize downtime and disruptions for clients.
- Oversaw team of technicians on projects including hermetic compressor replacements, RTU condenser replacements, and refrigerated line set insulation replacement, ensuring safety standards were consistently met.
- Trained and mentored junior technicians on best practices for troubleshooting, repairs, and safety protocols, fostering team development and ensuring high-quality service delivery.
- Served as the primary contact for urgent service requests, delivering technical support and guidance to junior technicians for swift, accurate diagnostics and repairs.
Education
Certificate - Air Conditioning and Refrigeration
Mt. San Antonio College
Walnut, CA06-2023
Skills
- Compressor and motor replacement
- Evaporator and condenser coil replacement
- Refrigerant leak detection
- Refrigerant leak repair
- Brazing and soldering
- Mechanical troubleshooting
- Electrical troubleshooting
- Schematic literacy
- HVAC/R software proficiency
- Customer relationship management
- Fluent in English and Spanish
- Effective communication
- Project coordination
- Regulatory compliance
- Team leadership
Certification
- Universal EPA 608 Certification
Timeline
On Call Lead
The Arcticom Group
08.2024 - Current
Refrigeration Technician
The Arcticom Group
05.2023 - Current
Certificate - Air Conditioning and Refrigeration
Mt. San Antonio College