Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ulysses Smith

Ball,LA

Summary

Dynamic professional with extensive experience at Kroger, excelling in customer service and inventory coordination. Proven ability to enhance team efficiency and maintain high safety standards. Skilled in knife handling and conflict resolution, fostering positive relationships with customers and colleagues alike. Committed to delivering exceptional service and ensuring product quality.

Professional with strong background in retail and meat department operations, offering focus on quality control and customer service. Known for team collaboration and reliability, adaptable to changing needs and committed to achieving results. Skills include meat cutting, inventory management, and maintaining health and safety standards.

Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.

Experienced in screening people, belongings, and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs.

Vigilant Transportation Security Officer with 14 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations.

Overview

17
17
years of professional experience

Work History

Meat Department Clerk

Kroger Grocery Store
07.2025 - Current
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Restocked products based on available inventories and customer demands.
  • Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.
  • Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.

Grocery Manager

Kroger's Grocery
01.2025 - 07.2025
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.

Dairy Leader

Kroger's Grocery
02.2024 - 01.2025
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
  • Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
  • Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Delegated tasks and gave direction to team of 3 employees within dairy department.

Substitute Teacher

Willsub
10.2022 - 03.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Meat Department Clerk

Kroger Grocery
10.2023 - 01.2024
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Ensured compliance with all relevant regulations related to meat handling and storage, reducing the risk of potential violations.
  • Provided knowledgeable advice on cooking techniques and recipes, enhancing customer experience and fostering loyalty.

Transportation Security Officer

Transportation Security Administration, TSA
05.2008 - 10.2022
  • Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.

Supervisory Transportation Security Officer

Transportation Security Administration, TSA
12.2014 - 05.2018
  • Streamlined communication between staff, management, and external agencies, resulting in improved operational efficiency.
  • Developed strong relationships with law enforcement agencies, enhancing collaboration efforts during emergency situations.
  • Managed daily operations effectively, ensuring the smooth running of all aspects of transportation security.
  • Enhanced team performance by providing comprehensive training and conducting regular evaluations.
  • Maintained a high level of passenger safety with adherence to strict security protocols and procedures.
  • Promoted a culture of continuous improvement through regular reviews of policies, procedures, and equipment usage.
  • Contributed to a safe travel environment by maintaining up-to-date knowledge of current threats and industry best practices.
  • Optimized scheduling processes for optimal staffing levels during peak times while reducing overtime costs.
  • Increased employee retention and morale through positive reinforcement and consistent feedback on work performance.
  • Ensured timely transportation operations by efficiently managing resources and addressing potential issues proactively.
  • Collaborated closely with airport stakeholders to maintain clear lines of communication regarding ongoing operations or emerging concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Developed and maintained positive rapport with passengers and other airport personnel.

Education

Master of Arts - High School Teaching

University of Central Arkansas
Conway, AR
12-2026

Bachelor of Arts - History

University of Central Arkansas
Conway, AR
06-2018

Skills

  • Customer service
  • Knife handling
  • Workplace safety
  • Safety awareness
  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management
  • Customer interaction
  • Attention to detail and accuracy
  • Product stocking
  • Goals and performance
  • Standard operating procedures
  • Freshness control
  • Sanitation standards
  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Integrity and honesty
  • De-escalation techniques
  • Policy enforcement
  • Pat-down procedures
  • Baggage inspection
  • Physical fitness
  • Threat assessment
  • X-ray machine operation
  • Critical thinking
  • Organizational skills
  • Conflict resolution
  • Regulatory compliance
  • Professional demeanor

Timeline

Meat Department Clerk

Kroger Grocery Store
07.2025 - Current

Grocery Manager

Kroger's Grocery
01.2025 - 07.2025

Dairy Leader

Kroger's Grocery
02.2024 - 01.2025

Meat Department Clerk

Kroger Grocery
10.2023 - 01.2024

Substitute Teacher

Willsub
10.2022 - 03.2024

Supervisory Transportation Security Officer

Transportation Security Administration, TSA
12.2014 - 05.2018

Transportation Security Officer

Transportation Security Administration, TSA
05.2008 - 10.2022

Master of Arts - High School Teaching

University of Central Arkansas

Bachelor of Arts - History

University of Central Arkansas