Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
30
30
years of professional experience
1
1
Language
Work History
Operations Supervisor
FedEx Supply Chain
Fort Worth, TX
06.2020 - 01.2022
Ensure that Subordinates are trained to all current SOP's and Work Instructions.
Supervised personnel and operations on shift.
Maintain thorough knowledge of all processes and equipment.
Ensure that established policies, procedures, rules and regulations are followed.
Verified correct processing of orders on shift.
Communicate status on daily/hourly activities to all levels of management
Work with all departments to ensure customer daily internal and external SLA's are met.
Operations Supervisor
Penske Logistics
Grand Prairie, TX
09.2018 - 06.2020
Oversee inbound and outbound logistics operations for world's largest coffee and coffee product manufacturers and distributer.
Directed 30 to 50 associates from pick to outbound dock loading operations.
Responsible for meeting daily productivity levels while also meeting all daily, scheduled shipments, ensuring order accuracy and quality levels were maintained, resulting in zero impact to customer.
Conducted evaluations for employees from hiring, training, performance evaluations, dismissing, performance increases, promotions, and other personnel management tasks.
Operations Supervisor
Saddle Creek Logistics
Fort Worth, TX
09.2017 - 09.2018
Oversee inbound and outbound logistics operations in customer owned, food grade facility specializing in consumer and pet consumables.
Responsible for meeting daily productivity levels while also meeting all daily, scheduled shipments utilizing temporary and full-time staff of 25 to 50 PIT drivers, clerks, and leads.
Conducted evaluations for employees from hiring, training, performance evaluations, dismissing, performance increases, promotions, and other personnel management tasks.
Managed internal operational standards and productivity targets
Encouraged and promoted ideas aligned to business needs and benefits
Evaluated team member performance and productivity, provided feedback and implemented corrective actions
Operations Supervisor
FedEx Supply Chain
Fort Worth, TX
08.2007 - 07.2017
Responsible for supervising 50 to 100 employees and managing inventory to support 30 production lines.
Effectively lowered material delivery times from 8 minutes to 3 minutes, gaining 67% efficiency.
Ensured accurate inventory for customers and company were kept
Maintained inventory accuracy level of 99.8%. (This was improvement from previous 95.6% accuracy.)
Maintained clean, neat, and orderly work environment which adheres to corporate 5's standard
Responsible for safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes while achieving safety, quality, efficiency and financial KPI'
Communicated with all departments and management levels on current stock and potential issues with inventory to ensure optimal levels were kept.
Assessed system order and device model availability in Red Prairie WMS for daily outbound shipments.
Warehouse Logistics Manager
Honeywell Scanning And Mobility
Plano, TX
03.2009 - 08.2015
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Reviewed established business practices and improved processes to reduce expenses.
Responsible for team of 20+ people at any given time. Provide necessary actions for recruitment, training and evaluating newly appointed personnel, followed by employee management tasks of on-going evaluations, conducting additional training and even dismissing staff when needed.
Identifying and delivering operational cost reduction and cost avoidance initiatives while conducting on-going capacity planning and managing supplier delivery performance and maintaining supplier contracts.
Managed warehouse renovation allowing improved overall flow, functional workstations and added inventory storage space. Renovation was completed with no loss of over $100 Million Dollars of customer owned inventory.
Work with cross functional teams on strategic initiatives and improvement while continuously developing and implementing robust processes and policies
Manage internal and external client relationships, and maintain communication strategies throughout life of contracts
Performed UAT testing of new asset management application and was point resource to work with system developers to identify bugs, providing detailed information and testing resolutions prior to production release.
Led integration of FedEx and UPS systems by implementing client/server scenario. Shipping errors were eradicated from 60% error rate to 0% within first three months. Total cost to company for improvement was $0.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Conducted research to address shipping errors and packaging mistakes
Implemented strategies to improve processes, systems and behavior
Customer Fulfillment Manager
Motorola/Cinram Wireless LLC
Fort Worth, TX
10.1999 - 03.2009
Managed full-service department in Motorola's North American Distribution facility of over 120 employees encompassing Device Programming, Assembly, Pickers, and Packers
Worked directly with mobile device packing and shipping management to coordinate and ensure daily expedites to all major cellular service providers are met
Monitor and ensure integrity of production, packaging, and distribution operations while maintaining productivity and cost levels through company provided systems and applications
Review and ensure that jobs requested through internal system database and daily expedite reports are completed and shipping date/times are successfully met
Supervised night shift crew of 72 Assemblers, and 10 Auditors and was in line/end of line QA/QC inspector for mobile device distribution center
Skills
Logistics expertise
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Accomplishments
Received Motorola's Encore Employee of the Quarter Award, Fourth Quarter 2006/First Quarter 2007.
Traveled across the country and led a team of eight in a nationwide re-flash/recovery project for Cingular/AT&T Wireless.
Led the development and implementation of a systematic solution, to improve visibility of First Article Inspection (FAI) sequences/orders. Process time was reduced and orders for devices not yet released to the public could no longer be inadvertently processed into shipping.
Trained and experienced in ORACLE applications and processes.
Blanchard Situational Leadership II trained and certified.
Certified on Crown and Raymond Industrial Trucks as an operator and trainer.
Certificate in Operations Management from Collin College.
Nominated by peers and management to receive the FedEx Bravo Zulu award May-June 2017.
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