UMA PARMA
QUEENS
Overview
4
4
years of professional experience
Work History
CARGO AGENT
Worldwide Flight Services
QUEENS
01.2021 - 05.2025
- Monitored stock levels at warehouses and initiated replenishment orders when necessary.
- Coordinated the movement of goods between terminals and ensured efficient delivery of cargo items.
- Updated inventory control logs with shipment data such as date received, shipped, quantity received, shipped .
- Adhered to all safety regulations pertaining to the handling of hazardous materials.
- Communicated effectively with truck drivers regarding pickup and delivery schedules.
- Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
- Created labels that accurately identified packages by content type, origin and destination locations .
- Developed relationships with vendors in order to secure competitive rates for shipping services.
- Resolved customer complaints promptly in a professional manner.
- Organized freight according to destination requirements and established timelines for deliveries.
- Inspected cargo to ensure compliance with safety regulations prior to loading or unloading.
- Worked closely with customs officials in order to facilitate clearance of international shipments.
- Processed payments from customers for shipping services rendered.
- Ensured accurate data entry into computer systems related to cargo tracking information.
- Maintained detailed records of shipments including weight, volume, cost, insurance coverage .
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Retrieved stored items and traced lost shipments, when necessary.
- Conducted inventories and updated database to reflect accurate cargo information.
- Directed cargo loading to monitor even distribution of weight.
- Used scanners to track parcel information, condition or receipt.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
- Checked import and export documentation to determine cargo contents.
Education
High School Diploma -
CHARLESTOWN SECONDARY
GUYANA06-1994
Skills
- Inventory management and logistics
- Cargo documentation and shipping
- Hazardous materials handling
- Data entry and customer service
Languages
English
Professional
References
References available upon request.
Timeline
CARGO AGENT
Worldwide Flight Services
01.2021 - 05.2025
High School Diploma -
CHARLESTOWN SECONDARY