Results-driven Sr. Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
9
9
years of professional experience
Work History
Sr. HR Business Partner
FedEx Ground
08.2023 - Current
Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
Created and implemented forward-thinking initiatives to improve employee engagement for peak season.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Hosted peak planning meetings with HR team and operations
Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Facilitated peak engagements for all package handlers and non-package handlers
Day-to-day transactions such as reviewing and approving of employee terminations and transfers in Workday
Download and analyze data from the Workday system
Partnered with HR Manager to facilitate implementation of key HR initiatives for Southern California district
Partnered with Field HR Specialists, Field HR Advisors and HR Managers and developed programs to support business objectives, corporate programs and individual development for non-package handlers and package handlers
Leads the full cycle staffing development and execution process for non-package handler talent acquisition, including applicant sourcing, recruiting, demonstrating good faith efforts in Affirmative Action, pre-employment screening, interviewing and employee onboarding
Demonstrates knowledge of HR practices, guidelines and regulations to monitor and provide advice regarding compliance with all employment laws, regulations, and FedEx Ground policies, procedures, and processes.
Sourcer / Recruitment
Google Fiber
04.2022 - 11.2022
Enhanced candidate outreach by utilizing diverse sourcing techniques and tools such as Greenhouse and LinkedIn Recruiter.
Identified high-quality candidates through targeted research and proactive networking.
Full cycle recruitment includes salary negotiations with hiring panels.
Source & engage with potential candidates, conduct initial screening for technical and non-technical positions
Reduced overall cost-per-hire with effective use of social media platforms and job boards.
Build strong partnerships with sourcing and recruiting peers to ensure robust, representative pipelines by understanding hiring needs, position specifications, and search requirements
Developed strong relationships with hiring managers to better understand their staffing needs.
Actively seek out diverse candidates by partnering with organizations, associations, or networks that focus on specific underrepresented groups
Collaborated with recruiters to improve talent pipeline, ensuring a steady flow of qualified candidates.
Attend diversity job fairs and career events to connect with a diverse talent pool
Increased diversity in candidate pool by implementing inclusive sourcing strategies.
Conducted thorough pre-screening interviews, ensuring only well-qualified candidates advanced in the hiring process.
Develop relationships with candidates, understand their needs and connect them to opportunities
Monitor and analyze key data sets to ensure individual performance and manage staffing partner relationships
Maintained awareness of market trends, keeping abreast of competitor activities and emerging best practices in talent sourcing.
Advocate for Google Fiber’s diversity, equity, and inclusion initiatives
Review and disposition candidate applications for all assigned job requirements
Human Resource Specialist / HRBP / Payroll Analyst
STARTEK. Inc
12.2020 - 01.2022
Compiling all source data for payroll processing into one file preparing payroll run
Optimized budget utilization for projects by closely monitoring expenditures and adjusting resource allocations as needed.
Calculating employee salaries, bonuses, and other compensation, and ensuring accuracy of all calculations.
Developed comprehensive resource plans, enabling successful project completion on time and within budget constraints.
Streamlined communication channels between departments to improve collaboration on shared projects and resource planning initiatives.
Manage the issuance and production of electronic bank transfers or paychecks
Oversee the accurate and timely processing of new hires, transfers, promotions, and terminations
Full cycle recruitment (sourcing, screening, interviewing & onboarding)
Expert in ATS sourcing on LinkedIn Recruiter, Indeed and other job boards
Diversity recruiting experience and focus on underrepresented groups
Implemented robust employee referral program across multiple functions
New Hire orientation & welcome session
I9 employment verification
Drives PMO updates and manages status with key stakeholders
Manages project calendar and ensure on time project completion
Support practice leaders manage employee relations activity including separations, performance management actions, and conflict resolution
Organize senior leadership level sessions for employees
Responsible for sharing global communications by coordinating with global marketing team
Partners with Corporate social media and Marketing to identify innovative opportunities to more effectively communicate with existing and potential internal and external stakeholders
Provides support to HR, Benefits and Recruitment departments, assisting with engagement, branding & social media
Supported human resources, controlling resume flow within applicant tracking system.
Team Leader
STARTEK. Inc
09.2014 - 07.2019
Payroll Analyst - Oversee scheduled preparation of management reports, which consist of weekly, monthly, quarterly, and yearly reports regarding payroll, vacation accrual, hours worked, benefits deductions, and tax deductions.
Work with human resources and benefits professionals in order to implement and align a more advanced benefits and payroll system
Update payroll procedures and policies when necessary
Design payroll systems and manage the input, calculation, and collection of all necessary financial data
Work with Product Analytics to ensure receipt and processing of monthly commission statements for sales & recruiting staff
Preparing for audit documentation
Full cycle recruitment (sourcing, screening, interviewing & onboarding)
Created and managed project plans, timelines and budgets.
Expert in ATS sourcing on LinkedIn Recruiter, Indeed and other job boards. Diversity recruiting experience and focus on underrepresented groups
Coordinate with business leaders & clients for hiring needs
Coordinating in person, phone, and video interviews
Lead the employer branding initiative
Supervised team members to confirm compliance with set procedures and quality requirements.
Coordinate interview with panel and shortlist potential candidates
Organize and attend job fairs and recruitment events
Cost per hire analysis base on recruitment perspective
Manage Retention program for contact center employees, across multiple lines and nature of business with various nationalities
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Consistently communicates coordinate PMO meetings upward and within the human resources organization
Conduct Policy Awareness & refreshers sessions with stakeholders & employees
Organize senior leadership level sessions for employees
Maintain compliance with all identified Service Level Agreements in effort to establish and maintain trust, rapport, and a mutual respect and to deliver the appropriate employee experience
Manage end to end employee disciplinary process, performance management and critical disciplinary investigation up to dismissal.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Education
Practical Data Analytics & Business Intelligence -
Udemy
01.2023
PowerBi Certification -
Udemy
11.2022
Masters - Human Resource Management
Asia E University
09.2020
Bachelor of Science - Psychology and Communications
Upper Iowa University
08.2014
Skills
Workday HR Tool
Greenhouse Software Sourcing (ATS)
Diversity Sourcing (DEI)
Full Cycle Recruiting
HR information systems (HRIS)
Data Analysis & Data Visualization (Tableu / Microsoft PowerBi)
Data evaluation – MS PowerBi
Labor Law Compliance
Performance Appraisal
HR Analytics
Strategic Planning
Data Analytics
Timeline
Sr. HR Business Partner
FedEx Ground
08.2023 - Current
Sourcer / Recruitment
Google Fiber
04.2022 - 11.2022
Human Resource Specialist / HRBP / Payroll Analyst
STARTEK. Inc
12.2020 - 01.2022
Team Leader
STARTEK. Inc
09.2014 - 07.2019
Practical Data Analytics & Business Intelligence -
Udemy
PowerBi Certification -
Udemy
Masters - Human Resource Management
Asia E University
Bachelor of Science - Psychology and Communications