Senior Quality Engineer with a robust technical background and proven leadership skills, specializing in Salesforce solutions to enhance innovation and implement best practices. Demonstrated ability to optimize processes and lead high-performing teams, resulting in significant quality-driven outcomes. Committed to building strong collaborative relationships that drive engineering excellence and facilitate impactful business transformation.
· Led quality assurance efforts for MAPI partner-facing initiatives, ensuring seamless collaboration between Schwab and RKT.
· Optimized the test strategy, significantly reducing testing timelines while maintaining high standards of quality.
· Drove defect triaging, facilitated cross-team alignment, and ensured timely resolution of issues.
· Spearheaded quality-focused meetings, enhancing communication and accountability across stakeholders.
· Oversaw comprehensive test planning and execution, strengthening overall product reliability and partner satisfaction.
· Led technical debt initiatives, including Relo Contacts cleanup, Own Archive, platform events, and Referral Lead Submission, ensuring system efficiency and maintainability.
· Drove quality assurance efforts across key projects, including Refer App, Bizdev Omni Channel, and Shipyard, improving overall system reliability.
· Designed the roadmap for Provar automation, conducted training sessions, and empowered teams to enhance test automation capabilities.
· Implemented a streamlined Sandbox Refresh process for Bizdev, optimizing environment management and reducing downtime.
· Managed technology incidents and provided critical support to team leaders, ensuring smooth operations and rapid issue resolution.
· Led the team through multiple enterprise integrations, including Shipyard, RPO onboarding, Rocket Pro API, ETL processes, and various other critical initiatives, ensuring seamless connectivity and data flow.
· Facilitated team ceremonies, collaborated closely with stakeholders, engaged in architectural discussions, and ensured timely product delivery while maintaining high quality.
· Provided guidance, coaching, and mentorship to team members, fostering a culture of learning, growth, and technical excellence.
· Spearheaded process improvements by implementing deployment checklists, enhancing ETL Splunk notifications, streamlining AWS secret management, and driving the adoption of well-documented design standards.
· Championed team member growth by encouraging participation in Hawk Weeks, promoting pair programming, and advocating for continuous learning opportunities.
· Actively identified and removed roadblocks, enabling the team to work efficiently, stay focused, and deliver impactful solutions without disruptions.
· Strengthened cross-team collaboration by aligning integration efforts with business objectives, ensuring scalability and long-term maintainability.
· Promoted automation and best practices in integration testing, enhancing reliability and reducing manual intervention in deployment cycles.
· Leading team of quality engineers and delivering projects under tight deadlines.
· Coaching, mentoring and guiding team of quality engineers working at offshore
· Lead POCs for Selenium test automations and Implement them for various projects
· Reviewing deliverables, test strategies, plans and implementing them at client site
· Participating in Technical discussions and recommending changes through test plan implementation
· Well versed with various platforms and testing types
o POS Testing
o API testing
o Functional and Regression testing
o Accessibility testing
· Conducting stakeholder meetings and submitting various test artifacts for successful project delivery