UMAMAHESWARI SELVAKUMAR
Minnetonka,MN
Summary
Office Assistant Capable and driven office assistant, Accounts and Sales Associate with 13+ years of experience organizing calendars, collaborating with vendors, and communicating effectively with clients through a variety of channels. Seeking an office assistant position to work with a community-oriented company like Hawthorne Capital to ensure compliance with company regulations, coordinate events, maintain records, and increase client satisfaction. Accounts: 6+ years’ experience in accounts Office Assistant: 5+ Years’ experience in Office Assistant Sales Associate: 2+ Years experience in Sales Associate Professional Summary Business Domain: Finance, Wholesale, Retail Industry and Logistic domain Roles: Office Assistant, Account Assistant, Sales Associate
Overview
27
27
years of professional experience
Work History
Sales Associate
Sakthi Group of
- Provide prompt, efficient and courteous customer service
- Assist customers to determine the best way to ship their packages
- Assist customers with document services
- Pack merchandise for shipment and process the shipment
- Ring sales in a computerized register
- Maintain a clean, customer friendly environment in the store and other tasks that are included on job assignments
- Project: Michaels, Provided prompt, friendly customer service for up to 8 tables an hour, increasing revenue
- Answered questions regarding customers’ queries
- Accuracy, and increased customer satisfaction
- Developed team-bonding events to cultivate a team- oriented environment and increase employee satisfaction
- Maintained office equipment, including computers, copiers, and printers, ensuring reliable function.
The UPS store
01.2023 - Current
Michaels
01.2021 - 01.2022
Overview
The UPS Store
08.2021 - 10.2021
Automation QA Certificate – Selenium Tester
H2K
01.2020 - 04.2020
Office/Accounts Assistant
Sakthi Group of Companies
10.1996 - 12.2006
- Provided prompt, friendly customer service for up to 8 tables an hour
- Maintained detailed knowledge of 10+ menu items
- Answered questions regarding customers’ queries
- Accuracy, and increased customer satisfaction
- Responsible for all aspects of accounting (accounts payable, accounts receivable, billing, general ledger entries, bank reconciliation, credit card expense report reconciliation, cash applications, collections, and payroll)
- Generate daily and monthly invoices
- Contacted customers with delinquent balances via phone and email, negotiating with them on payments and resolving disputes
- Timely checking and accurate processing of invoices and payments
- Timely posting and clearing of DD accounts
- Cheque deposit and Bank Handling
- Monthly review of Warehouse stocks and update in stock Ledger
- Documents financial transactions by entering account information
- Generate and Validate the Balance Sheet for Year End
- Balance Sheet Reconciliations.
Education
Masters -
M.B.A - Information Technology Management
Periyar University
PGDCA –Post Graduate Diploma - Computer Applications
TamilNadu Advanced Technical Training Institute
2001
Diploma – Diploma - computerized Accounting & end, First Computers
1997
Bachelors – B.A - Corporate Secretaryship
Madras University
Chennai, Tamil Nadu1996
Skills
- Communication Skills: Strong influencing and communication skills
- Technical Expertise
- Operating Systems:
- Windows 2000, Windows 7, 8, 10
Timeline
The UPS store
01.2023 - Current
Overview
The UPS Store
08.2021 - 10.2021
Michaels
01.2021 - 01.2022
Automation QA Certificate – Selenium Tester
H2K
01.2020 - 04.2020
Office/Accounts Assistant
Sakthi Group of Companies
10.1996 - 12.2006
Sales Associate
Sakthi Group of
Masters -
M.B.A - Information Technology Management
Periyar University
PGDCA –Post Graduate Diploma - Computer Applications
TamilNadu Advanced Technical Training Institute
Diploma – Diploma - computerized Accounting & end, First Computers
Bachelors – B.A - Corporate Secretaryship
Madras University
Similar Profiles
PREMKUMAR KPREMKUMAR K
GENERAL MANAGER at SRI SAKTHI CINEMASGENERAL MANAGER at SRI SAKTHI CINEMAS
N S ASHIKN S ASHIK
ENGINEER- (CUSTOMER RESIDENT). at SAKTHI AUTO COMPONENTS LIMITEDENGINEER- (CUSTOMER RESIDENT). at SAKTHI AUTO COMPONENTS LIMITED
MURALIDASS AMURALIDASS A
Divisional Manager- Merchandising at Sakthi Infra Tex Private Limited , IndiaDivisional Manager- Merchandising at Sakthi Infra Tex Private Limited , India
Rachel HolmesRachel Holmes
Vice President, Marketing and Customer Care at ApplianceSmart Contracting Inc.Vice President, Marketing and Customer Care at ApplianceSmart Contracting Inc.
Alexis StarkAlexis Stark
Bartender and Server at Olive GardenBartender and Server at Olive Garden