Seasoned leader from Novartis Pharmaceuticals Inc., adept in operational efficiency and strategic planning. Spearheaded quality assurance and process improvements, enhancing productivity and client satisfaction. Skilled in cross-functional team leadership and inventory management, achieving significant operational enhancements and fostering a culture of continuous improvement.
Overview
36
36
years of professional experience
Work History
Director of Operations/Regulatory Affairs Manager
Pharmaceutical Innovations Inc.
Newark, New Jersey
10.2016 - 09.2024
Formed and sustained strategic relationships with clients.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Assessed reports and adjusted workflows to realign with targets.
Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Structured HR consulting services to support clients during organizational developments and changes.
Developed and implemented operational policies and procedures to improve efficiency.
Prepared staff work schedules and assigned team members to specific duties.
Developed and implemented operational strategies to improve efficiency and reduce costs.
Created effective business plans to focus strategic decisions on
long-term objectives.
Monitored progress by establishing plans, budgets and measuring results.
Developed and maintained client relationships to grow business and improve account retention.
Promoted products, increasing customer base, and market share.
Implemented successful business strategies to increase revenue and target new markets.
Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Monitored inventory levels to ensure adequate stock was available at all times.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Forecasted customer demand to set prices or credit terms for goods or services.
Enhanced customer service and satisfaction through policy and procedural changes.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Analyzed financial data to make informed decisions on cost savings initiatives.
Ensured compliance with applicable laws, regulations, industry standards.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Developed training programs for new employees as well as existing staff members.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Oversaw the implementation of new technology solutions designed to streamline processes.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Negotiated contracts with suppliers ensuring best value pricing options were secured.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
Contributed to organizational strategic direction to improve products and services.
Analyzed data trends and identified potential risks or opportunities associated with operations.
Mitigated business risks by working closely with staff members and assessing performance.
Directed the operations and logistics of a multi-million dollar business.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Provided leadership and guidance to subordinate managers and supervisors.
Coordinated activities between different departments to ensure successful completion of projects.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Prepared detailed reports outlining operational results on a regular basis.
Maintained budgeting documents for accurate tracking of expenses.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Created policies and procedures for improved workflow processes.
Identified areas where process improvements could be made resulting in increased productivity.
Successfully improved employment turnover through creating incentive and training programs.
Worked with management team to develop operational goals aligned with business strategy.
Worked with cross-functional teams to achieve goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Submitted fees and applications, tracked status updates and handled all correspondence during regulatory affairs processes.
Summarized field studies and laboratory reports to understand current data and make effective plans.
Handled all regulatory needs for and products.
Liaised with contacts such as pharmaceutical companies.
Developed and implemented strategies to obtain timely approvals for each application.
Prepared technical documentation packages for registration purposes worldwide.
Analyzed data from clinical studies conducted according to ICH GCP guidelines.
Established procedures or systems for publishing document submissions in hardcopy or electronic formats.
Researched information regarding competitor's product licenses and registrations in order to anticipate market entry strategies.
Provided strategic regulatory input to internal and external stakeholders in compliance with FDA regulations.
Monitored emerging trends in global regulatory affairs, including legislation impacting products subject to regulation.
Supported diverse areas of regulatory responsibility.
Collaborated across internal departments to achieve regulatory objectives and maintain compliance of products.
Ensured compliance with all applicable FDA, EU, ICH guidelines regarding clinical trials.
Enforced regulatory affairs department compliance with agency requirements.
Collaborated with cross-functional teams such as quality assurance, manufacturing, engineering, legal, marketing, and sales on projects related to regulatory affairs initiatives.
Reviewed promotional materials for accuracy prior to submission for approval by relevant regulatory bodies.
Oversaw and coordinated development of annual reports.
Gathered and analyzed scientific data to formulate explanations and arguments for regulatory authorities.
Managed upkeep of regulatory electronic and hard copy filing systems and archives.
Performed periodic reviews of existing regulations and proposed changes.
Coordinated the preparation of responses to inquiries from regulatory authorities.
Assisted in training personnel on new or revised regulations affecting their area of responsibility.
Addressed non-conformances and change controls to offer regulatory affairs updates to QA metrics.
Worked with regulatory bodies to negotiate filings, complete applications and report changes.
Investigated product complaints and prepared documentation and submissions to appropriate regulatory agencies.
Conducted meetings with government agencies, industry associations, and other stakeholders to ensure compliance with applicable regulations.
Created and maintained regulatory databases for tracking submissions and approvals.
Updated in-depth trackers of approvals and submissions.
Drafted reports summarizing the status of pending applications and registrations with various governmental agencies.
Monitored organization's internal practices to comply with government regulations.
Maintained up-to-date knowledge of local laws and regulations governing medical devices.
Evaluated potential risks associated with new products or changes before submitting them for review by regulators.
Managed the submission process of new products or changes to existing products through the appropriate national health authorities.
Submitted applications and amendments to regulatory agencies.
Prepared documents for submission to regulatory authorities in accordance with applicable laws and regulations.
Developed and implemented regulatory strategies to meet corporate objectives.
Evaluated changes to documents submitted to determine need for amendments.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Production Manager
CMIC CMO USA Group Inc.
Cranbury, New Jersey
01.2012 - 01.2017
Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
Evaluated existing processes for potential automation opportunities.
Assessed production schedules and orders to plan material requirements and worker activities.
Orchestrated equipment set up, operation and break-down.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Coordinated with other departments to ensure smooth flow of materials throughout the production process.
Monitored employee attendance records and took disciplinary action when appropriate.
Assigned staff, materials and funds throughout project lifecycle.
Supervised team of six skilled TIG and MIG welders, helping fabricate weldments to dimensional tolerances.
Aided raw material planning and escalated supplier issues, preventing shortages.
Developed and implemented production schedules to ensure timely completion of projects.
Established clear communication channels between management and staff members.
Identified and solved complex problems that impacted management and business direction.
Oversaw production budget and approved expenditures to direct spending.
Identified opportunities for improvement in workflow design and implementation.
Authored and updated production reports and personnel records to facilitate operational decisions.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Coordinated with suppliers to ensure timely delivery of materials and components.
Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
Presented capital equipment justification for machine and technology upgrades.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Resolved conflicts among personnel within the department when necessary.
Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
Implemented strategies to reduce waste while maintaining high-quality standards.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand messages.
Supervised maintenance activities for manufacturing machines and equipment.
Created reports on productivity levels, cost analysis, and inventory status.
Monitored the daily operations of the production team, providing guidance and support as needed.
Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.
Scheduled staff work assignments, rotations and overtime.
Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
Documented batch records for manufacturing process and product history recordkeeping.
Provided input for performance reviews and identified areas for additional improvement.
Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
Prevented and resolved customer issues regarding production through planning.
Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Reviewed quality control reports monitoring various aspects.
Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
Managed materials to meet production goals and specific customer demands.
Drafted and updated production documentation tracking status and delivery timelines.
Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Supported audit reviews and initiated corrective actions.
Collaborated with leadership to develop production department budget and forecast.
Reviewed individual employee performance to correct issues and enhance productivity.
Partnered with human resources on training compliance and performance progression methodologies.
Established and updated production schedules to meet changing demands.
Developed and implemented significant process improvements to enhance department quality and throughput.
Conferred with technical and administrative staff to devise and implement corrective actions.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Managed daily order backlog through key metrics monitoring for on-time delivery.
Ensured that all safety policies and regulations were followed in accordance with company standards.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Troubleshot and resolved problems with equipment and programmable logic controller systems.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Director of Quality Assurance
Fashion Fair Cosmetics Inc.
Northvale, New Jersey
03.2013 - 11.2016
Performed cost-benefit analyses of proposed process improvements prior to implementation.
Analyzed customer feedback to identify areas of improvement in product or service quality.
Troubleshot product issues and fixed problems.
Fielded customer complaints and rectified service issues.
Managed Quality Assurance team members by providing direction, motivation, coaching, and mentoring as needed.
Trained staff on proper techniques for conducting inspections, testing, and validations.
Collaborated with other departments to develop strategies that improve overall product or service quality.
Monitored trends in customer complaints and returns to identify potential issues with product and service quality.
Assisted with root cause analysis investigations into production defects or customer satisfaction issues.
Completed various financial and quality audits for different departments.
Established metrics for measuring performance against established goals.
Established product specifications and quality assurance practices.
Communicated regularly with management regarding progress towards meeting organizational goals related to product and service quality.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Ensured compliance with industry standards and regulations.
Collected and analyzed production samples to evaluate quality.
Provided guidance on developing appropriate corrective actions when necessary.
Developed and implemented quality control processes to improve product reliability.
Prepared detailed reports outlining current status of Quality Assurance programs as well as recommendations for future action steps.
Developed systems for tracking progress towards achieving quality targets.
Monitored product trends and suggested changes.
Supervised and guided inspectors, technicians, and other staff.
Determined optimum points to sample products and created protocols to obtain reliable data.
Kept records of quality reports and statistical reviews.
Created and managed an efficient system of processes, procedures, and standards for evaluating the quality of products and services.
Ensured compliance with regulatory requirements related to product and service safety and efficacy.
Reviewed existing processes for identifying opportunities for improvement in efficiency, effectiveness, and accuracy.
Maintained accurate records of inspection results and other pertinent data related to product and service quality.
Developed and executed a comprehensive quality assurance strategy to meet organizational objectives.
Identified training needs within the organization related to quality control.
Conducted regular audits to ensure compliance with industry regulations and internal policies.
Implemented process changes as needed to ensure optimal performance levels are achieved.
Conducted testing of software and systems to ensure quality and reliability.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained updated knowledge through continuing education and advanced training.
Worked with cross-functional teams to achieve goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked effectively in team environments to make the workplace more productive.
Director of Operations/Quality Assurance Manager
Carols Daughter Products LLC
Manhattan, NY
01.2001 - 02.2014
Monitored inventory levels to ensure adequate stock was available at all times.
Monitored progress by establishing plans, budgets and measuring results.
Analyzed financial data to make informed decisions on cost savings initiatives.
Maintained budgeting documents for accurate tracking of expenses.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Developed and maintained client relationships to grow business and improve account retention.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Organized and oversaw work schedules of departmental managers.
Implemented campaigns and promotions to help with developing goods and services.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Ensured compliance with applicable laws, regulations, industry standards.
Directed the operations and logistics of a multi-million dollar business.
Promoted products, increasing customer base, and market share.
Managed day-to-day operations of a large staff in multiple departments.
Identified areas where process improvements could be made resulting in increased productivity.
Planned delivery routing, team workflows, and promotional initiatives.
Formed and sustained strategic relationships with clients.
Created effective business plans to focus strategic decisions on long-term objectives.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed inventory and supplies to ensure materials were available when needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Identified needs of customers promptly and efficiently.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Utilized various software and tools to streamline processes and optimize performance.
Established procedures and quality standards.
Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
Kept records of quality reports and statistical reviews.
Managed supplier key performance indicators and checked materials for compliance with specifications.
Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
Maintained records of all test results and monitored trends over time in order to detect potential problems early on.
Collaborated with R&D teams to establish quality criteria for new products, ensuring design for quality and manufacturability.
Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
Participated in meetings with customers regarding product specifications or other quality-related topics.
Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
Established quality metrics and benchmarks to measure performance and guide strategic decision-making.
Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
Monitored product trends and suggested changes.
Negotiated with suppliers and vendors to improve product quality, reduce costs, and ensure timely delivery of materials.
Established and accomplished goals for improvements in profits, quality and delivery.
Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
Coordinated with production and development teams to integrate quality assurance measures into all phases of product lifecycle.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Trained personnel on the use of new technologies or techniques designed to improve product reliability or safety standards.
Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Monitored production activities for conformance to established quality requirements.
Led sustainability initiatives within the quality department, focusing on waste reduction and improving environmental impact.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Developed training programs for new employees as well as existing staff members.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Created policies and procedures for improved workflow processes.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Delegated work to staff, setting priorities and goals.
Worked with management team to develop operational goals aligned with business strategy.
Contributed to organizational strategic direction to improve products and services.
Established operational guidelines and identified opportunities for improvement.
Enhanced customer service and satisfaction through policy and procedural changes.
Director of Operations
Novartis Pharmaceuticals Inc.
Summit, New Jersey
01.1998 - 01.2007
Managed day-to-day operations of a large staff in multiple departments.
Developed and implemented operational policies and procedures to improve efficiency.
Formed and sustained strategic relationships with clients.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Monitored inventory levels to ensure adequate stock was available at all times.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
Oversaw the implementation of new technology solutions designed to streamline processes.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Coordinated activities between different departments to ensure successful completion of projects.
Organized and oversaw work schedules of departmental managers.
Prepared staff work schedules and assigned team members to specific duties.
Worked with management team to develop operational goals aligned with business strategy.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Analyzed financial data to make informed decisions on cost savings initiatives.
Developed and implemented operational strategies to improve efficiency and reduce costs.
Monitored progress by establishing plans, budgets and measuring results.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Delegated work to staff, setting priorities and goals.
Assessed reports and adjusted workflows to realign with targets.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Prepared detailed reports outlining operational results on a regular basis.
Analyzed data trends and identified potential risks or opportunities associated with operations.
Ensured compliance with applicable laws, regulations, industry standards.
Directed the operations and logistics of a multi-million dollar business.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Completed day-to-day duties accurately and efficiently.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed inventory and supplies to ensure materials were available when needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Updated and maintained databases with current information.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Production Manager
NBTY Manufacturing LLC
South Plainfieild , New Jersey
01.1990 - 01.1999
Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
Evaluated existing processes for potential automation opportunities.
Assessed production schedules and orders to plan material requirements and worker activities.
Orchestrated equipment set up, operation and break-down.
Troubleshot and resolved problems with equipment and programmable logic controller systems.
Developed performance metrics to track progress against established goals.
Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.
Facilitated communication between departments to ensure project alignment.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Improved efficiency by minimizing downtime.
Managed daily order backlog through key metrics monitoring for on-time delivery.
Read and interpreted meter numbers each shift to check operability of gas retrieval systems.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Analyzed production processes to identify areas for improvement in efficiency and cost savings.
Conferred with technical and administrative staff to devise and implement corrective actions.
Developed and implemented significant process improvements to enhance department quality and throughput.
Supported audit reviews and initiated corrective actions.
Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Drafted and updated production documentation tracking status and delivery timelines.
Used specialized instrumentation to track and evaluate gas levels.
Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
Managed materials to meet production goals and specific customer demands.
Negotiated contracts with vendors for supplies needed for the production process.
Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
Reviewed quality control reports monitoring various aspects.
Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Developed and administered budgets for inventory, labor hours and overhead expenses.
Documented batch records for manufacturing process and product history recordkeeping.
Provided input for performance reviews and identified areas for additional improvement.
Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
Scheduled staff work assignments, rotations and overtime.
Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
Supervised maintenance activities for manufacturing machines and equipment.
Created reports on productivity levels, cost analysis, and inventory status.
Monitored the daily operations of the production team, providing guidance and support as needed.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Implemented strategies to reduce waste while maintaining high-quality standards.
Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
Learned how to respond to emergency situations to prevent personal injuries and property damage.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Presented capital equipment justification for machine and technology upgrades.
Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
Coordinated with suppliers to ensure timely delivery of materials and components.
Authored and updated production reports and personnel records to facilitate operational decisions.
Identified opportunities for improvement in workflow design and implementation.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Documented gas collection activities to meet company and regulatory requirements.
Identified and solved complex problems that impacted management and business direction.
Diagnosed and performed troubleshooting for problems with gas collection systems.
Established clear communication channels between management and staff members.
Developed and implemented production schedules to ensure timely completion of projects.
Aided raw material planning and escalated supplier issues, preventing shortages.
Examined and tested electrical power distribution machinery and equipment using various testing devices.
Supervised team of six skilled TIG and MIG welders, helping fabricate weldments to dimensional tolerances.
Coordinated with other departments to ensure smooth flow of materials throughout the production process.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Assigned staff, materials and funds throughout project lifecycle.
Monitored employee attendance records and took disciplinary action when appropriate.
Production Supervisor
Karlshams USA Inc.
Kearny, New Jersey
06.1988 - 01.1994
Maintained accurate records of daily production activities.
Reviewed individual employee performance to correct issues and enhance productivity.
Created detailed reports outlining progress on various projects.
Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Evaluated and assessed personnel to identify potential candidates for promotion.
Recommended and implemented measures to improve production methods and quality of products.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Recommended opportunities for growth and advancement to motivate employees.
Identified opportunities for process improvements through analysis of existing workflows.
Investigated customer complaints related to product quality or delivery times.
Identified needs of customers promptly and efficiently.
Managed daily operations within budget constraints while meeting deadlines.
Developed and implemented significant process improvements to enhance department quality and throughput.
Developed comprehensive training programs for new hires in order to increase productivity.
Developed and implemented production schedules to ensure timely completion of projects.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Prepared operations data to produce comprehensive reports to management.
Manager & Lead – Procurement and Outsourcing at Zoetis Pharmaceutical Research Pvt Ltd. (formerly Pfizer Pharmaceutical India Pvt Ltd.)Manager & Lead – Procurement and Outsourcing at Zoetis Pharmaceutical Research Pvt Ltd. (formerly Pfizer Pharmaceutical India Pvt Ltd.)