Umar Chaudhry

Dunkin' Donuts

02.2023 - Current

Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Operated register to process payments and collect cash payment for order totals.
Improved customer satisfaction by consistently providing friendly and efficient service.
Greeted customers at drive-thru and took food orders.
Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Used proper techniques to prepare food and ingredients.
Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Became familiar with products to answer questions and make suggestions.
Assisted other team members to achieve goals.
Trained new employees by demonstrating tasks and coaching during daily activities.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Brewed coffee and tea and changed out drink station syrups.
Operated cash register to ring up final bill and process various forms of payment.
Collaborated with team members to complete orders.