Umar M. Shafiq
Senior Technical Solutions Architect
Fremont,CA
Summary
Resourceful Senior Technical Leader with 20 plus years of pre-sales and customer relationship management. Experience in building strategic roadmaps for successful business outcomes.
Seeking a challenging opportunity to solve complex business problems in the areas of multi-cloud, supply chain, zero trust, SASE, and SaaS security. Coach and mentor to key team members to advance sales opportunities and key initiatives. Led key strategic security initiatives for executives/business leaders to transform their business. Excellent communication skills and extensive experience working with clients and partners. Build long term partnerships by balancing thinking big with diving deep to solve tomorrow’s challenges.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
Work History
Senior Technical Solution Architect
Cisco Systems, Inc.
San Jose, CA
01.2015 - Current
- Technical leader. Focus on leading team of architects, BDMs, sales, to solve for customer goals.
- Over 20 years’ experience in security and networking technology. Led complex projects with multi-million revenue, integrating and applying cutting-edge technologies and designs in data center (on-prem, hybrid, multi-cloud) security and application micro-segmentation solution
- Well-balanced technical skills with strong strategic planning, business, and customer skills. Developed strong communication and organizational skills through working on group projects
- Worked in various organizations within Cisco and expert in network infrastructure, security and layer 4-7 technologies
- Decisive and passionate with expertise in delivering short terms result while pursuing long term goals.
- Used critical thinking to break down problems, evaluate solutions and make effect and result oriented decisions
Technical Solution Architect
Cisco Systems Inc
San Jose, California
08.2010 - 12.2014
- Worked with existing customers and prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution
- Technical sales professional responsible for providing architectural expertise on high value opportunities. Helped team achieve sales and revenue targets
- Leader in data center, network architecture and security technologies, including Cisco Secure workload, Zero-Trust architecture, ACI, hybrid, multi-cloud application deployment.
- Guided and influenced existing customers and partners on recommended upgrades and enhancements to technology solutions
- Presented roadmap and technology updates to customers, demonstrating deep familiarity with application, platform infrastructure, security and integration capabilities
Leader, Customer Delivery
Cisco Systems Inc
San Jose, California
05.2009 - 08.2010
- Led team of senior customer delivery architects providing escalation support to broader customer experience team.
- Develop and designed team to deliver highly technical and complex projects (Networking, Security and Applications architectures) on turnkey basis to large customers
- Manage and developed new solutions and services for Cisco customers based on evolving portfolio of products and industry requirement
- Created talent development and retention program with industry leader consulting and training partners
- Mentored individuals, help with skills and knowledge by identifying gaps and creating custom trainings
Solution Architect III
Cisco Systems Inc
San Jose, California
03.2004 - 05.2009
- Led IT infrastructure (Data Center, Enterprise) projects through complete lifecycle of planning, design, build and commissioning
- Led pre-sales activities through customer facing technology workshops covering business requirements, ROI/TCO analysis of solutions, technical architecture and framework.
- Technical lead for developing advanced services skills for Cisco DC solutions and services, prepared and trained team on Nexus line of products and end to end solution including security and layer 4-7 technologies
- Authored various design solution guides and white papers for data center technologies and applications
Network Consulting Engineer
Cisco Systems Inc
San Jose, California
06.1998 - 03.2004
- Provided complete end-to-end engineering and implementation support for network and security solutions.
- New technology adoption and enablement, covering DC, enterprise infrastructure across broad customer base (Healthcare, Finance and service providers)
- Help profile business transactions and application dependency mapping for security policy development and migrations
- Performed network audits and solution recommendations based on best practices
- Worked closely with customers to identify business and technical benefits of implementing network and security solutions.
Education
Masters in Business Administration -
California State University - Long Beach
Long Beach, CA 09.1995 - 12.1997
Bachelor's of Science - Electronics Engineering
University of Engineering And Technology
Pakistan 01.1987 - 08.1992
Skills
On-prem, Multi-cloud Infrastructure solution
undefinedTimeline
Senior Technical Solution Architect
Cisco Systems, Inc.
01.2015 - Current
Technical Solution Architect
Cisco Systems Inc
08.2010 - 12.2014
Leader, Customer Delivery
Cisco Systems Inc
05.2009 - 08.2010
Solution Architect III
Cisco Systems Inc
03.2004 - 05.2009
Network Consulting Engineer
Cisco Systems Inc
06.1998 - 03.2004
Masters in Business Administration -
California State University - Long Beach
09.1995 - 12.1997
Bachelor's of Science - Electronics Engineering
University of Engineering And Technology
01.1987 - 08.1992
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