Summary
Overview
Work History
Education
Skills
Timeline
Generic

UMAYR CHAWDRY

LONDON

Summary

Currently a young individual looking to forecast my skills and have variety to offer. An organized and hardworking individual, with a thorough and precise approach to projects and high visual standards. Vast experience in client-focused and leadership roles; Providing solutions, helping serve to clients. Gained Solid understanding of the security industry and how to run an operation at a young age. Programmed areas are also being able to manage time effectively, and prioritize workload, with great verbal communication skills . Friendly and approachable individual with excellent interpersonal and customer/ client relations skills, as well as great team leading organization. Good advanced problem solving skills to offer as well as a refreshing management approach . Dedicated Security officer pursuing opportunity to further forecast skills in a supervision role as well as bring a different approach to enhance efficiency in the operation. Very accomplished in the use of CCTV and experienced different types of security sectors . Excellent at building rapport with clients and getting the most out of individuals using motivation skills . Flexible and hardworking, eager to gain an opportunity to show a fresh breath of air in an operation. 5 years of studies in business management and strong knowledge on how a business should run, different leadership styles, customer relations, etc. Currently completing a level 3 Apprenticeship in Front line Managerial field in order to enhance further knowledge and skills.

Overview

6
6
years of professional experience

Work History

Security First Line Manager - Apprenticeship

Securitas
04.2024 - Current
  • Shadow and studying manager and supervisors in order to learn various management styles
  • Led by example in maintaining a positive attitude and strong work ethic, in order perform at the best level possible consistently.
  • Enhance skills in responding to threats, undertake reviews, manage outcome/ problem solving, ensure compliance, manage a workforce, et
  • Further knowledge in managing staff performance, development and welfare, controlling risks in relation health and safety, managing community social responsibility
  • Understanding security needs of customer and stakeholders and effect appropriate solutions.
  • Knowledge of compliance with regulation and provide advice/ solution to potential security.
  • Insight on how to control security of office/ site/ venue

Operational Analyst

Securitas
09.2023 - Current
  • This role as an Operational Analyst allowed me to understand the conduct and procedures of a high end security company
  • This included responsibilities working alongside Oracle engineers giving them access using Oracle Security Software such as Lenel alarm monitoring and Video viewer
  • Working in a team in an efficient security operation and understanding the responsibilities on how to conduct good relations with the client
  • Also, involved using CCTV to make sure no unauthorized access has been permitted to ensure the safety of the data.
  • Supported supervisor and associated team members to maintain system functionality.

Security Relief Officer

Securitas
06.2022 - 09.2023
  • This role as a security officer allowed me to work at different sectors of security such as construction sites, retail and Data centers
  • Allowed me to adapt into different positions and understand in depth in how to display good security manners and learn how to operate new technology and pick up ways in order to keep everything safe and secure
  • Had to learn how to work as a team unit in order to address any potential threats and thrive under pressure
  • Had to keep a rapport with contractors and ensure their demands are met and a high level of professionalism is shown.

Retail Security Officer

TSS
03.2022 - 05.2022
  • Being at the heart of the operation in Tesco in one of the most challenging areas helped me understand the ins and outs of the security industry and how to tackle shoplifters using procedure and tactics
  • Responded effectively to customer concerns regarding safety or theft-related issues, demonstrating professionalism and empathy in all interactions.
  • This involved using physical force as well as teamwork to retain goods
  • Training new staff and allocating them in the right positions in order to detect any activity
  • Responsibility to fill in handover sheets as well as writing reports of valuable goods retained and any foul activities that occurred on the day
  • Worked very closely with the police in order to tackle theft.
  • Implemented preventative measures to deter theft by maintaining high visibility throughout the store during peak hours.

Warehouse operative/ Team Leader

Amazon
02.2020 - 12.2020
  • This job role was physically demanding as well as very intense; I was a key part and a leader in the workforce helping with picking packing, as well as delegating tasks to other members as well working as a team to hit hourly targets
  • Being a team leader lets me enhance leadership skills and learn how to motivate and gain maximum results
  • Also had to work in teams in order to make sure parcels and deliveries were organized in time for customers
  • Working closely with the supervisors allowed me to understand different leadership styles and how to maintain efficiency in a big work place.
  • Self-motivated, with a strong sense of personal responsibility.

Nights Customer Assistant

Tesco
10.2019 - 02.2020
  • Working long nights, responsible for making the shelves tidy as well as assisting customers
  • This job helped me to be resilient working long night hours and improving communication skills as well as time management skills
  • Also, Provided fast, effective checkout service, maintaining high levels of customer care whilst improving transaction speed.

Telesales customer assistant

EURO CAR PARTS
07.2018 - 09.2018
  • Dealing with customer and stakeholder queries and orders
  • Performed clerical and administrative duties like taking messages and transferring calls
  • Worked under high pressure to reach weekly sales goals and used excel to make invoices and make sure high levels of customer service and professionalism are achieved through email replies, phone calls and face-to-face conversations
  • Target based role

Education

Accounting and Business management (Bsc) -

Brunel University
London

Diploma of Higher Education - Business

Harrow College (HCUC)
London
07.2021

GCSE -

Capital City Academy
London
07.2018

Other Qualifications

Skills

  • Leadership Skills/ Team Management
  • Strong Presentation skills
  • Attention to detail
  • Public Speaking
  • Fluent in English, Urdu, Punjabi and Hindi
  • Strong Verbal Communication
  • Moderate knowledge of German
  • Time management

Timeline

Security First Line Manager - Apprenticeship

Securitas
04.2024 - Current

Operational Analyst

Securitas
09.2023 - Current

Security Relief Officer

Securitas
06.2022 - 09.2023

Retail Security Officer

TSS
03.2022 - 05.2022

Warehouse operative/ Team Leader

Amazon
02.2020 - 12.2020

Nights Customer Assistant

Tesco
10.2019 - 02.2020

Telesales customer assistant

EURO CAR PARTS
07.2018 - 09.2018

Accounting and Business management (Bsc) -

Brunel University

Diploma of Higher Education - Business

Harrow College (HCUC)

GCSE -

Capital City Academy

Other Qualifications
UMAYR CHAWDRY